Senior Director, Strategic Partnerships

Who We Are

Searchspring provides Ecommerce retailers with the industry leading software platform for site search, product merchandising, and personalization. With offices in San Antonio, Denver, Colorado Springs, Portland, Toronto, and remote across the globe, Searchspring employees are dedicated to fostering an environment that enables everyone to thrive, both personally and professionally, and feel supported, engaged, and valued, every step of the way.

Backed by a growth equity firm with extensive resources and expertise in helping software and technology companies navigate transformational growth, Searchspring helps our customers, like PuraVida, Fabletics, SKIMS, West Elm, Specialized, and RipCurl increase cart size, conversion, and repeat customers. Join us as we change the way the world shops online and achieve our mission to deliver the ultimate shopper experience. 

What You’ll Do

Searchspring has strong relationships with a global network of strategic partners spanning several regions and various partnership types. As the leader of our Technology Partnerships, you will develop and execute a multi-year strategy and business plan that delivers unique value to both our partners and customers across a multitude of retail verticals and industries. 

Having a strong leader is a critical component of the Go-To-Market business strategy for Searchspring’s Technology Partnerships, which consists of top tier Ecommerce software companies, complimentary SaaS services, and a ecosystem that accelerates the growth of Searchspring’s product offerings and establishes a broader market awareness. 

This position is highly cross-functional and requires working closely with and leveraging resources from the strategy teams, product, sales, marketing, finance, and legal. You will collaborate with the SVP of Global Partnerships, CTO, CMO and other strategic leaders to ensure that technical innovation is core to our overall company strategy. 

How You Will Succeed

• Lead the overall strategic planning and execution for Searchspring’s Technology Partnerships from identifying key partners to the formulation and implementation of the strategy. 
• Work closely with product leaders and other key stakeholders to communicate an overall partnership strategy, utilizing industry, market, and competitive research and trends.
• Drive the growth of the technology partner ecosystem by leading the creation of both long term and short term roadmaps for customer experience, services, and a strategic business model. 
• Explore new monetization opportunities in close collaboration with GTM teams related to emerging opportunities and strategic partnerships. 
• Drive and shape strategic partnerships by working closely with platform and product leaders across the company. 
• Align with the product leader strategy and product leads on strategic partnerships needs and contributions. 
• Work with the Searchspring executive leaders and Industry vertical teams to create a strategic M&A and partnership pipeline. Conduct and build partner analyses to determine the best path to fulfill strategic objectives. 
• Develop operating metrics (in partnership with Finance, Sales, Analytics, and Marketing) to track and improve business performance.
• Act as internal and external evangelist for Searchspring’s strategic partnerships at industry events and through strategic communications to help establish and strengthen brand awareness. 
• Perform market analysis on competitive landscape, industry and technology trends, global marketplace, and external business environment to inform strategy.
• Be the voice with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration to-market to maintaining ongoing relationships and ultimately generating revenue through technology partnerships. 
• Effectively communicate the Searchspring vision, value proposition, product roadmap, and go-to-market strategy across our global network of strategic partners.

What We’re Looking For

• 10+ years of experience SaaS Business Development / Partner Management roles
• 8+ years of management experience leading and operating strategic partnership initiatives in SaaS companies
• Experience evaluating market forecast and long-term trends, market dynamics, market share changes, product line performance, collecting competitive intelligence, driving cross-functional business processes, identifying strategic risks, and business model innovation
• Experience influencing and aligning organizational and vertical business strategies with corporate level plans
• Experience translating long term strategy into feasible and measurable phased product roadmaps
• Excellent product and technology knowledge/skills. Tech/product savvy to understand what good implementations and product experiences look like
• Excellent listening and people skills, self-initiated, proactive driver, and ability to navigate and influence highly ambiguous and challenging situations
• Creating and communicating strategy through compelling narratives and customer stories to a variety of audiences like customers, partners, third party developers, investor community, board, and internal employees
• Experience developing and sustaining strategic partnerships
• Experience applying a data driven approach to monitoring performance and progress of business initiatives
• History of managing budgets (budgeting, forecasting, tracking variance, etc.)
• Ability to deal with a broad range of situations from long-term strategic thinking to high-priority escalations, while maintaining an objective viewpoint
• Experience interacting and collaborating across all levels of the organization, customers, and external partners and third-party developers with a professional demeanor and diplomacy

Benefits and Company Perks

• Open PTO 
• Sabbatical leave after 5 years of continuous service
• Company-paid health, dental, and vision insurance
• Medical and dependent care flexible spending accounts (FSA)
• Company-paid Short Term and Long Term Disability coverage
• Company-paid Life and AD&D coverage 
• Voluntary benefits, including critical illness, accident insurance, legal services, and pet insurance
• 401(k) plan with employer match
• Continuing education stipend
• Charitable donation matching 
• Remote work allowed

Searchspring is an equal-opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us.