Senior / Lead ServiceNow Engineer

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a Senior / Lead ServiceNow Engineer and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

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Responsibilities

• Develop and implement solutions within the ServiceNow platform to meet business requirements
• Collaborate with Business Analysts & Testers to ensure quality solutions align with client expectations
• Work in SAFe environment as a part of Scrum team

Requirements

• 2+ years of hands-on experience in ServiceNow platform development, spanning all major products: Customer Service Management, Governance, Risk and Compliance / Integrated Risk Management, HR Service Delivery, IT Operations Management, IT Service Management, Now Platform App Engine, Security Operations
• Expertise in JS coding
• Familiarity with software development process (Agile)
• Understanding of ITIL (foundation level)
• Understanding of relational database concepts
• Knowledge of REST/SOAP
• Strong problem-solving skills
• English level - B2 and above

We offer

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract and O'ReillyFree
  • English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.