Senior Legal Operations Manager

Job Description

The Legal Operations Manager  will be key in creating processes and practices to improve the day-to-day efficiency and effectiveness of the legal team, facilitate change, and control costs.  This ideal candidate will drive the implementation and use of proper systems, processes, and tools to deliver legal services in the most efficient and cost-effective manner, including supporting both internal and external resource management.

Key Responsibilities

• Lead optimal utilization of technology by the Legal team, though planning, selection, procurement and/or development, training, and adoption of key technology resources.
• Manage system deployments, enhancements, and related process guidelines.
• Improve data integrity and analytical reporting capacity.
• Facilitate the management process for sourcing, negotiating, selecting, and managing law firms and external service providers through defined processes and reporting.
• Develop and enforce processes and policies to manage outside counsel usage and spend
• Champion planning and implementation of strategic outside counsel initiatives and support law management.
• Manage legal budget and review processes.
• Provide analysis and recommendations with respect to alternative fee arrangements.
• Manage reporting and analyses of legal services spend.
• Manage RFPs and competitive bidding process.
• Develop and oversee process and policies to manage other external resources, such as auditors, consultants, and vendors.
• Develop an efficient and effective information governance program for all legal content and information.
• Assist legal team with Continuing Legal Education resources.
• Manage legal knowledge subscriptions and professional association memberships.
• Track trends in in-house legal department best practices and collect relevant benchmarking to inform department initiatives.
• Manage Legal Department projects from inception to completion.
• Define and drive strategic and operational initiatives with on-time and on-budget results.
• Assist with the development of the legal budget, business cases and other funding requests for Legal Department initiatives.
• Capture full matter costs to aid in active spend management and monitor operational costs for improved budget forecasting accuracy.
• Identify and track metrics, KPIs, and legal operations reporting to better inform decision-making, including matter and work product analyses.

Skills and Experience

• 8+ years of experience in managing legal operations
• Bachelor’s degree, or equivalent experience
• Understanding of technical systems and tools utilized by law departments to efficiently manage its provision of legal services, including contract and knowledge management systems
• Experience in workflow automation tools, matter management, billing, and document/contract management systems required
• Detailed planning and organizational skills to manage multiple projects concurrently
• Strong communication and presentation skills
• Collaborative style, with the skill to build relationships within the team, across departments, and with external stakeholders
• Attention to detail with excellent time management/prioritization skills

Perks and Benefits

• Competitive compensation and generous stock options  
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies  
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper  
• Work on the latest and coolest technologies – everything is home-grown and built ground-up  
• A dynamic work environment with a strong sense of community and collaboration  
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy  
• Exciting opportunities for career growth and development  

The salary range for this position is $101,150 to $161,000.  The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Your recruiter can share more about the specific salary range during the hiring process. In addition to the compensation listed, this position is eligible for equity compensation.