Senior Manager - Client Services

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Responsibilities/Requirement Knowledge of basics of outsourcing, cost & revenue drivers for an IT organization,
Should have excellent communication and analytical skills. The ability to display initiative and work in an unstructured environment is a must.

Prior sales and account management experience in Automotive/Manufacturing vertical for an IT Services Company is helpful

We are looking for success-oriented people who have proven track record of managing large enterprise portfolios across service lines as well as developing large deals. We look for candidates that have at least 10+ years of prior relevant work experience in performing competitor analysis for the segment of account, client introduction, provide analysis and ground intelligence, prepare customer maps of named customers, support in contract negotiations, to identify right contacts in the client organizations and to inform about customer complaints on project delivery with the objective of leveraging first-hand experience against competitors, demonstrating business value to the client, growing accounts and minimizing revenue leakage WITHIN the boundaries of company policies and guidelines.

The ideal candidate should be a local resident and is expected to travel to the ASEAN countries, Australia and India. The candidate must be willing to travel for 7 days every month. He/She should know to create CXO relationships and equipped to create demand for Infosys services.

Candidates with established market network with agents /subcontractors and a proven track record of managing/closing 15-20 Mn SGD portfolio.
What will you do?

• Market Development
• Customer Prospecting
• Opportunity Identification & Qualification
• Proposal Development
• Proposal Negotiation & Closure
• Contracting & MSA
• Account Planning & Review
• Account Mining
• Account Operations
• Relationship Management
• Merger & Acquisition

Qualification MBA/Master's Degree
Must be fluent in reading, writing and speaking English Skillset

Sales & Business Development Experience

Previous knowledge of account management/managing large enterprise portfolios with multiple service lines

Good network of local subcontractor agencies

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [email protected] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."