Senior Product Manager - Templates

Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth spreading delight and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company meaning every role at Jane including this one is remote — giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

We’re looking for a Senior Product Manager to help us evolve how healthcare practitioners use Jane’s clinical tools. Jane has made it easy for over 50000 practitioners across multiple disciplines to find upload and use templates that make capturing patient information effortless and intuitive. Now we need someone who can take practitioner-created templates to the next step: simplifying the template creation & modification process and reimagining how we surface the right templates and tools to the right practitioners at the right time. With an eye on improving workflows accelerating onboarding and integrating AI you’ll help us support tens of thousands of healthcare professionals in becoming more effective and efficient in Jane.

As a Senior Product Manager you'll lead the evolution of Jane’s forms surveys and charting templates — one of the most critical and widely used features of our product. With over 50000 templates uploaded by healthcare practitioners globally the current system has served our community well. However as we move into 2025 it's time for a transformation. Your focus will be twofold: 1) simplifying the creation and management of forms surveys and charting templates and 2) improving template discoverability and streamlining workflows to enhance the effectiveness and efficiency of practitioners. This role will have a direct impact on onboarding success helping new users get up and running quickly while also preparing Jane’s clinical system to integrate with our upcoming Clinical SDK and future innovations.

You’ll work closely with cross-functional teams to understand customer pain points iterate on solutions and drive key product changes that impact the daily operations of thousands of healthcare professionals. By leveraging the power of AI you’ll help create a more intuitive and seamless experience ensuring that practitioners can easily find and use the templates that best fit their needs all while delivering tools that make charting more efficient and enjoyable.

If you’re excited about shaping the future of clinical charting in a rapidly evolving customer-centric company this is the role for you. You'll lead a newly formed team ensuring that our charting system continues to meet the growing needs of our diverse user base all while contributing to Jane's broader mission of simplifying healthcare operations and making practitioners’ lives easier.

Learn More About Us

We're founder-led which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists mental health counsellors chiropractors and other allied health practitioners to run their practices in a digital-first way through features such as online booking charting scheduling telehealth secure payments and billing along with an evolving library of features. You can see more of them here .

There is often a high bar set not just for the quality of work but for the care we show for each other and our customers. And it’s our customers raising that bar never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes we have a Slack channel for parents but we've also got channels dedicated to plants furry friends food pride wellness - you get the idea! While we love to connect virtually the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers company retreats or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews

But we’ll also keep it real — as much as we love our work the mountain we're climbing is always getting taller. We're a growing company and with that comes the challenge of navigating an environment with many moving parts often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems you'll fit right in.

Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy itching to shake things up or just someone who wants to make a genuine impact in the world consider if the Jane team is the place for you.

We believe in collaboration humility and keeping a growth mindset. We're looking for people who can embrace our way of working which often means being flexible and open to change. So if after reading this you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short if you're excited by our growth ready to contribute to a challenging yet rewarding environment and eager to be a disruptor alongside a team of talented individuals we’d love to hear from you!

The Impact You Could Have

• Simplify practitioners’ workflows by transforming the central library of 50k+ chart templates into a resource that intelligently surfaces the most relevant templates and tools at the right time enhancing practitioners’ efficiency and effectiveness in delivering patient care

• Accelerate onboarding success by simplifying template creation and management while also improving template discoverability enabling customers to set up and begin seeing patients quickly

• Collaborate across teams to align efforts toward initiatives to support future product innovations such as our Clinical SDK Voice-to-Chart product and Medical Record team features

• Drive customer-focused solutions by deeply understanding practitioners’ challenges and crafting tools that directly address their needs without compromise

• Shape the future of Jane’s clinical functionality by working with an existing team and a newly formed team to deliver impactful changes to one of Jane’s most essential capabilities

The Experience We Feel We Need

• 5+ years as a Product Manager with a track record of shipping impactful products with at least one 0 to 1 product in your past.

• A strong focus and ability to learn

• Ability to communicate effectively in every situation. You use your communication skills to motivate your team communicate with your manager and other Jane team members about what you’re working on and have the ability to build incredibly deep trust as a result

• You’re able to work through challenges by working to get everyone rowing in the same direction

• You’re able to inspire your team to do the best work of their careers

• You’re able to deftly parse signal from noise when evaluating data & feedback

• Healthcare experience + Onboarding/PLG experience

• General understanding of the limitations and opportunities of using AI to power features

• Bonus points: Experience working with AI to deliver value to customers and/or experience working on projects involving templatized data capture

Jane’s committed to paying our team members fairly clearly and above all paying for growth. This role has a minimum annual salary of $117100 and maximum annual salary of $182900. As you may have noticed this salary range is quite large and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e. from building the skills to accomplished to highly proficient all the way to achieving excellence in the role). When hiring talented folks to join the Jane team we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role which for this role would reflect a starting salary of $139000.

It's also possible to join Jane at a salary above or below this which would mean a salary below $139000 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required while a salary above $139000 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers product and company with deep Jane knowledge. At Jane we pay for growth which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.

At Jane we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize embrace and celebrate our differences in order to make Jane an inclusive equitable and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination prejudice or oppressive isms of any kind. Employment is decided on the basis of qualifications merit experience and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know and we will do our best to support you.