Senior Program Manager/Director Program Manager

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

As a Director Program Manager, you are responsible for driving the development work in the development team and ensuring that the intended value of our investments is realize. You’re the voice of the customer within the team, you provide technical thought leadership within your functional area and ultimately you ensure that we get great customer adoption and satisfaction in what we deliver.

In the Platform Engineering and Data Analytics team, we thrive to deliver an exceptional experience for customers as they design, generate, and distribute documents, reports, and analytics. We are committed to democratizing these tools and capabilities, ensuring they are as simple and frictionless as possible. By doing so, we empower users to gain a competitive edge and create greater value. These frameworks and tools are built using Cloud native solutions and modern languages.

As Program Manager you will:

• Work together with Product Managers, Software Architects and Software Engineering Leaders to coordinate and plan work in designing and building world-class products that deliver value to our customers
• Analyse incoming business requirements and work with the team to create a high-level solution design, then come up with scope and delivery plan across multiple releases to get the best value for the investment
• Coordinate with cross functional units and teams to get the work planned for IFS releases
• Demonstrate strong leadership skills in motivating teams towards the planned schedule
• Evangelize our Products and showcase how customers would benefit from what we deliver
• Understand technical aspects of the design and development to guide the team in decision making
• Be proactive, drive initiatives and take ownership
• Plan, execute & monitor the progress of development work
• Manage risks, issues & dependencies
• Coordinating across RnD groups when required for planned initiative work
• Manage customer escalations and handle communication

If you are looking for a new challenge with the possibility to lead and inspire, then the position as Program Manager is something for you!

Qualifications

You are also someone who; 

• Has MBA from a reputed university Or
• B.Sc. in IT/Software Engineering or similar stream.
• Has Excellent communication, presentation, strong decision making and negotiation skills.
• Has very good coordination and organizational skills.
• Has good knowledge in Data and Analytics domain.
• Can work in a fast-paced environment handling multiple competing priorities.
• Has a general understanding of current Cloud technologies (Kubernetes, Azure, Bitbucket CI etc.)

Additional Information

• As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.
• Although the job is contractually office-based, we offer flexible working at the discretion the line manager. 
• We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 6,000+ employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.