Senior Salesforce Administrator
Company
CALSTART
Location
USA
Type
Full Time
Job Description
Please be aware of recruiting scams!
All legitimate communication from our recruitment team will come from an official calstart.org email address via email we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat.
CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process.
About Us :
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all.
For over 30 years it’s been CALSTART’s mission to develop assess and implement large-scale zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses organizations governments and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific technical and policy support for regulatory development and clean technology and infrastructure acceleration.
About The Role:
The specific purpose of the Senior Salesforce Administrator (SSA) position within our Software Development Life Cycle (SDLC) team is to play a pivotal role in managing optimizing and enhancing our Salesforce environment to meet complex business requirements and support multiple program teams that rely on Salesforce and related technologies. The SSA will be instrumental in driving process improvements customizing Salesforce to enhance functionality and ensuring that the Salesforce platform supports the program teams’ objectives and adheres to organizational policies.
The Senior Salesforce Administrator will collaborate closely with business teams business analysts project managers external developers and other stakeholders to develop strategic solutions optimize Salesforce processes and strengthen relationships throughout the project planning and execution phases. This role is critical for ensuring that our Salesforce implementations aligns with business strategies enhances user experience and maximizes the value derived from the platform.
This is a remote position that will require light travel (less than 10%).
What You’ll Do:
-
Manage and optimize Salesforce CRM to support business operations across marketing customer service and processing teams.
-
Assist with technical planning implementation and maintenance of Salesforce projects ensuring alignment with strategic business goals.
-
Develop and customize Salesforce solutions focused on process automation data integration and system improvements to drive efficiency.
-
Serve as the primary liaison between technical teams and business units translating business requirements into technical executions.
-
Monitor and report on Salesforce performance using data to assess KPIs like user adoption system utilization and ROI.
-
Lead training sessions and workshops to maximize user engagement and competence with new Salesforce features and updates.
-
Champion Salesforce best practices and compliance ensuring adherence to legal standards data security and company policies.
-
Design strategic initiatives that utilize Salesforce to support business growth and client engagement such as system migrations and new feature rollouts.
-
Foster a diverse and inclusive technology environment considering diversity equity and inclusion in all system developments and user interactions.
-
Maintain robust relationships with stakeholders including senior leadership aligning Salesforce development with broader business strategies.
-
Ensure meticulous documentation and data management practices to uphold system accuracy and compliance.
What You’ll Bring to the Table:
-
7+ years of Salesforce administrator experience including managing Salesforce environments configurations and customizations.
-
Experience developing custom solutions within Salesforce using Apex Visualforce or Lightning Web Components.
-
At least one current Salesforce Certification such as Certified Salesforce Administrator; additional certifications (e.g. Experience Cloud Consultant Advanced Administrator Platform App Builder) are highly valued.
-
Experience delivering projects using multiple methodologies (e.g. waterfall agile) within an SDLC framework specifically involving Salesforce deployments or significant system upgrades.
-
Collaboration with Business Analysts to translate business requirements into technical designs and optimize business workflows through Salesforce.
-
Experience with ticketing software and managing customer requests with a preference for Jira.
-
Proficiency with Salesforce features capabilities and best practices including Salesforce Flow.
-
Bachelor’s Degree in Business Administration Computer Science Information Technology or a related discipline is preferred.
-
Master's degree an added bonus
$105000 - $120260 a year
CALSTART values transparency and strives to provide as much information regarding compensation as possible. The complete salary range for this role is $105000 - $120260. Pay is determined based on several factors including but not limited to job-related skills qualifications experience education internal equity and other factors relevant to the job.
We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team we'd love to hear from you.
We're a tight-knit team of world-class innovators business minds and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!
We care about your personal well being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical Dental Vision Short Term Disability Long Term Disability and Life Insurance Retirement plan with generous company contributions FSA for Health and Dependent Care 3 weeks of vacation time in the first year of employment 11 paid company holidays paid sick time paid family leave and more!
Our inclusive environment focuses on making decisions based on merit without regard to race color hair texture gender religion age nationality social or ethnic origin sexual orientation gender identity gender expression LGBTQIA+ status marital status pregnancy disability genetics veteran status or any other characteristic protected by law.
Date Posted
01/30/2025
Views
0
Similar Jobs
Events Marketing Specialist - Finalsite
Views in the last 30 days - 0
Finalsite a leading community relationship management platform for K12 schools is seeking a highly organized and detailoriented Events Marketing Speci...
View DetailsNational Strategic Channel Director - Vonage
Views in the last 30 days - 0
Vonage a leading provider of UCaaS and CCaaS is seeking a National Strategic Channel Director to develop and expand channel partnerships drive revenue...
View DetailsCommercial Account Executive - Mid Market - MariaDB plc
Views in the last 30 days - 0
MariaDB is a leading database for modern application development used by 75 of the Fortune 500 and billions of people daily The company is seeking a C...
View DetailsAccount Manager - SMB - Syndigo
Views in the last 30 days - 0
The Syndigo Account Manager SMB role involves managing client relationships creating strategies and ensuring value delivery The individual will work c...
View DetailsSenior Manager - Customer Success - Contentsquare
Views in the last 30 days - 0
The job posting is for a Senior Manager of Customer Success position in California The role involves leading a team of Customer Success Managers CSMs ...
View DetailsSenior Data Scientist - Dropbox
Views in the last 30 days - 0
The text describes a unique opportunity for a Senior Data Scientist to join a new division at Dropbox focusing on AI and ML The role involves partneri...
View Details