Senior Software Engineer, Network Tooling

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Do you dream in IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? If so, then we want you on our team!

Zayo is seeking a talented Senior Software Engineer, Network Tooling to join our growing team. The Senior Software Engineer, Network Tooling will be a key player in building, scaling, and automating the next generation of our network tooling infrastructure.

Responsibilities:

• Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting.

• Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers.

• Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets.

• Refactor existing tools to be a cohesive suite of tools that reduce friction with our primary internal users (the NOC).

• Collaborate with cross-functional teams (DevOps, Security) to ensure security and optimal application performance.

• Guide a team of software developers through the project lifecycle, ensuring timely delivery of high-quality software solutions.

• Monitor network performance, troubleshoot issues, and identify opportunities for optimization.

• Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization.

Qualifications:

• Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience.)

• Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, and GraphQL.

• Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle.

• Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies.

• Experience with network automation tools and scripting languages (Python, Ansible, Terraform).

• Experience with async processing and message bus communications.

• Experience in a test driven development environment.

• Strong abilities on the Linux command line, working with various flavors of Linux, and working with docker.

• Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems.

• Previous experience delivering a production software product and maintaining a high degree of users awareness.

• Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc.

• A passion for tackling complex problems and combining technical solutions with process solutions..

Bonus Points if you have:

• Experience working with various vendor APIs (or netconf) including Nokia, Juniper, Fujitsu, Infinera, Cisco, and Ciena.

• Experience with various network orchestration platform such as Ciena Blue Planet, Cisco NSO, or others.

• Experience with monitoring platforms such as SevOne, Assure1, and Nagios.

• Experience with Perl.

• Certifications such as CCNA, JNCIP, or other networking certifications.

Base Salary Range: $95,800 - $150,600 USD/annually, commensurate with experience.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.