Senior Trainer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Create, develop, and deliver a medical coding refresher training course for Certified Professional Coder (CPC)
• Accomplish training readiness and all logistics required to conduct the academy training (coding manuals, training rooms, etc.)
• Prepare learning materials whenever required
• Tracking assessment scores
• Organize, coordinate, and communicate training programs for the business
• Provide feedback on regular basis
• Partner with leadership to provide coaching during training
• Provide feedback to management on individual and group training results
• Provide feedback to the instructional design team
• Outlier management
• Training Development
• Review and update training materials as needed
• Self-Motivating attitude
• Ability to facilitate diverse groups of people
• Team Player
• Attention to detail
• Quality focus
• Flexible to travel depending on business requirement to conduct training from different sites
• Willing to keep oneself updated with all annual coding updates and do production to keep the skills alive
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Educational background: healthcare-related is preferred with at least 4 years' experience as a coder
• Professional coder certification with credentialing from AAPC (CPC, CIC, COC) and/or AHIMA (CCS) to be maintained annually
• 4+ years of experience in outpatient or inpatient coding
• Experience or knowledge in Evaluation & Management
• Experience or knowledge in Emergency Department
• Experience or knowledge in Ancillary
• Knowledge & working experience in the below mentioned specialties
• Working knowledge of computer functions and applications such as Microsoft Office (Outlook, Word, Excel) and Windows operating systems
• Proven willingness to upskill oneself and get certified in process training curriculum & other specialties coding
• Proven ability to deliver desired results in different training modes (face to face, virtual)

Preferred Qualification:

• Experience in training

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

#njp