Solutions Specialist

*This role requires a willingness to travel up to 50%

Position Summary:

A Solutions Specialist is a sales engineer type role that supports the sales team as the technical subject matter expert. The ideal candidate will possess strong working relationships with internal teams and clients to deliver an exceptional software experience. The position requires the ability to understand the technical complexity of a fully integrated DMS and a keen sense of solving the client’s problems as they evaluate a new cloud-developed tool. This take-charge technical position will harness a deep curiosity and the ability to go above and beyond to meet client and sales representative expectations with resolute and commitment! As a critical member of our Solutions Team, you will play a key role in helping to shape the future of growing our brand and image in the industry.   This position will report to the Senior Solutions Specialist.

 Responsibilities include but not limited to:

• Conducting in-depth product demonstrations of products/services
• Presenting the product and all features to customers at events such as conferences and seminars
• Overcoming audience objections and points of pain with viable Tekion solutions
• Providing advanced training, statistics, and support to the sales team
• Communicating customer requirements to product management teams
• Non-Quota carrying position

Must Have Attributes:

• Saturation of experience with multiple DMS platforms specific to Canadian markets
• Proven experience presenting to Dealers and various other industry partners
• Solid technical background with understanding and/or hands-on experience in DMS software development and web technologies
• Knowledge of the automotive industry required
• Willingness to travel – up to 50% 
• Highly achievement oriented and capable of operating at a fast pace environment
• Ability to handle shifting priorities

Key Personality Traits:

• A passion for working with clients and software
• Ambitious in their career goals 
• Have a ‘whatever it takes to get it done’ attitude
• Handles change and fluidity that comes with fast-growing tech companies
• A known perfectionist that strives for a high level of accountability
• Thrives on change and improved results; never satisfied with ‘good enough’
• Eager to put your fingerprints on everything
• Strongly believes that collaboration is the key to accomplishing goals
• Enjoys virtual customer interaction as well as in-person visits; ensuring the experience is as expected
• Measures the right things not everything
• Excels at beating the competition and delivering a never seen before customer experience
• Technical expert who can solve tough customer problems
• Enjoys working remotely

Preferred Attributes:

• BA/BS degree or equivalent

Perks and Benefits

• Competitive compensation and generous stock options
• 100% employer-paid top-of-the-line medical, dental and vision coverage
• Great benefits including unlimited PTO, parental leave and free snacks and beverages
• The opportunity to work with some of the brightest minds from the Silicon Valley’s most dominant and successful companies
• Be part of an early stage, hyper-growth startup with the opportunity to grow and prosper
• Work on the latest and coolest technologies – everything is home-grown and built ground-up
• Dynamic work environment with a strong sense of community and collaboration
• Open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
• Exciting opportunities for career growth and development