Spécialiste de la Saisie de Donnée, Bilingue / Bilingual Data Entry Specialist - Future Opportunities
Company
AmerisourceBergen
Location
Other US Location
Type
Full Time
Job Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
PRINCIPALES FONCTIONS ET RESPONSABILITÉS:Â
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CrĂ©er et maintenir les dossiers des patients dans le CRM en s'assurant que l'information documentĂ©e est exacte et mise Ă jour rĂ©gulièrementÂ
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ExĂ©cuter des tâches administratives essentielles Ă la progression des patients Ă travers le ProgrammeÂ
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Assurer l'intĂ©gritĂ© des donnĂ©esÂ
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Agir en tant que liaison entre les autres membres de l'Ă©quipeÂ
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S’occuper des tĂ©lĂ©copies (entrant/sortant) de manière appropriĂ©e et en temps opportunÂ
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Organiser l'horaire de travail pour complĂ©ter les heures de travail dans plusieurs fuseaux horairesÂ
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Étiqueter et joindre les documents au CRMÂ
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CapacitĂ© Ă couvrir diffĂ©rents quarts de travailÂ
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Fonctions ad hoc telles qu'attribuĂ©esÂ
RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. Please note that only those who qualify will be contacted.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
- Execute administrative tasks critical to the progression of patients through the Program
- Ensure data integrity
- Act as a liaise between other members of the team
- Handling faxes (incoming/outgoing) accordingly and timely
- Organize work schedule to complement working hours in multiple time zones
- Labeling and attaching documents to the CRM
- Ability to cover various shifts
- Ad hoc duties as assigned
EXPÉRIENCE ET NIVEAU D’ÉDUCATION REQUIS:Â
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Excellentes compĂ©tences en informatiqueÂ
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Minimum de 2 ans d'expĂ©rience dans un rĂ´le administratif ou de saisie de donnĂ©es similaireÂ
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ExpĂ©rience avec le logiciel SalesForce (ou expĂ©rience avec un système de CRM) est un atoutÂ
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ExpĂ©rience avec le logiciel de tĂ©lĂ©copie (MyFax ou Right Fax) un atoutÂ
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DiplĂ´me d'Ă©tudes secondaires ou scolaritĂ© postsecondaire prĂ©fĂ©rĂ©Â
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Formation professionnelle technique ou combinaison Ă©quivalente d'expĂ©rience et de formation.Â
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2 ans d'expĂ©rience directement reliĂ©e.Â
COMPÉTENCES , CONNAISSANCES ET APTITUDES REQUISES:Â
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Connaissance de la terminologie mĂ©dicale est un atoutÂ
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CapacitĂ© Ă travailler de façon autonomeÂ
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CapacitĂ© Ă fournir une assistance aux membres de l'Ă©quipe pendant les pĂ©riodes de charge de travail accrueÂ
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CapacitĂ© Ă reconnaĂ®tre et Ă questionner des donnĂ©es anormales et d’intensifier le travail Ă faire si nĂ©cessaireÂ
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CapacitĂ© de prĂ©voir et d'ajuster l'horaire et ajuster la charge de travailÂ
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Solides compĂ©tences analytiquesÂ
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CompĂ©tences interpersonnelles et de leadership efficaces Â
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Sens de l'organisation; souci du dĂ©tailÂ
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CapacitĂ© Ă respecter systĂ©matiquement les Ă©chĂ©ances; CompĂ©tences en gestion du temps et capacitĂ© Ă Ă©tablir les prioritĂ©sÂ
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Excellentes aptitudes de rĂ©solution de problèmes; capacitĂ© Ă rĂ©soudre les problèmes avec efficacitĂ© et efficienceÂ
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Connaissance de Microsoft Word, Excel, PowerPoint et d'autres programmes OfficeÂ
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Aptitude Ă communiquer efficacement en anglais et en français (oral et Ă©crit) pour les provinces du QuĂ©bec et du Nouveau-BrunswickÂ
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Excellent computer skills
- Minimum 2 years experience in a similar administrative or data entry role
- Experience with the SalesForce software (or experience with a CRM system) an asset
- Experience with the faxing software (MyFax or Right Fax) an asset
- High School Diploma or Post Secondary schooling preferred
- Technical vocational training or equivalent combination of experience and education
- 2 years directly related experience
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Knowledge of medical terminology an asset
- Ability to work autonomously
- Ability to provide assistance to team members during periods of increased workload
- Ability to recognize and question abnormal data and escalate if need be
- Ability to foresee and adjust scheduling and adjust workload
- Strong analytical skills
- Effective interpersonal and leadership skills
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
- Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces
The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Accessibility Policy
Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
Affiliated Companies:Affiliated Companies: Innomar Strategies
Date Posted
12/05/2024
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