Squad Leader @MMC Tech

Company:Mercer

Description:

We are seeking a talented individual to join our Product Delivery Engineering team at Darwin, part of Marsh McLennan, as Squad Leader.
This role will be based in Cluj-Napoca.

As a Squad Leader, you will guide one or more Squads, ensuring the successful delivery of working software to production while fostering a culture of collaboration and continuous improvement.
THE ROLE & YOUR MISSION

Our scaled Agile Delivery Methodology transforms our IT teams into cohorts of Pods and Squads. Suppose a Squad is defined as the smallest number of people required to deliver product functionality to market. In that case, a Pod is the smallest number of Squads needed to provide a complex product or collection of integrated products to market. 
Pods exist to create Products and services that deliver on business-focused Missions.
We in Product Delivery Engineering are on a mission: to transform how our Mercer business and IT teams work together to unlock the benefits of rapidly delivering quality, secure software to market by empowered teams. We will do this by rolling out our Agile at Scale Delivery model.

We will count on you to

We are looking for a highly motivated, experienced Squad Leader with an enthusiasm for all aspects of product development who knows how to work with a team of highly skilled engineers.

Our goal is to create an environment where continuous improvement of the development process is in focus, and everyone's common goal is to deliver outstanding software as fast as possible.
 

We will rely on you to:

• Guide one or more Squads and will be responsible for their delivery of working software through to production.

• Be a proven expert in Agile / Scrum / Lean software development methodologies, a guardian of the delivery team's development processes, and driven by delivering value;

• Be an excellent communicator and facilitator who is not afraid to raise issues and drive change to remove impediments from the delivery team;

• Run the software delivery for your Squad, ensuring there are smooth and efficient processes for getting software through from requirements to working in production;

• Be responsible for ensuring your Squad is motivated, collaborative, efficient and empowered;

• e2e Delivery of working software for 1 or more products or solutions into production;

• Have an Enterprise mindset able to foster collaboration, break down silos, identify and work to remove blockers;

• Get familiar with the processes and practices required for successful and sustainable delivery. Our primary delivery methodologies are Scrum and Kanban;

• Be proficient at creating highly performing teams and take a hands-on approach where required;

• Pods support the entire lifecycle of a product, and we operate on the philosophy that the work comes to the team. You will need to consider tech debt, obsolescence, security and modernization;

• Ensure our Agile governance and ceremonies are in place and effective;

• Plan product releases;

• Our standard metrics are visible and actively being used to drive making choices;

• Own the Continuous Improvement backlog for your Squad. This is the critical mechanism by which we deliver improvements for the following: time to market, efficiency and quality;

• You will provide coaching and support to your Squad, ensuring that they operate well as a team and foster a culture of ownership and respect;

What you need to have:

• Experience and track record of successful delivery in complex enterprise platforms or multi-product technological landscape. We also have significant security processes and legislative requirements to protect our customers and their data;

• Strong knowledge and understanding of Agile principles and methodologies;

• A metrics-driven approach to delivery evaluation and driving out systems and processes that help define and report on the metrics we believe to be important;

• Excellent stakeholder management skills; As we work to transform Mercer IT and Business into a truly Agile organization, you will need to influence and coach senior executives, many of whom will be new to Agile;

• Pods and squads are distributed globally and utilize a mix of permanent and partner staff who work remotely, so experience in working with and motivating distributed teams is vital;

• You will be collaborative, Inquisitive, and interested in technology and best practices;

Technical skills or qualifications required:

• Experience in a wide range of Technology roles is desirable, ideally with some form of development engineering or business analysis/product owner background;

• Rounded and holistic understanding of Agile Methodologies;

What makes you stand out:

• Certified Scrum Master (CSM) or similar certification;

• Previous experience as a Scrum Master;

• Good understanding of Software Development, Architecture, Test Engineering and Security best practices in an Agile environment;

• Hands on experience of a range of squad-based roles;

Why join our team?

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;

• A fail-friendly environment that encourages learning and initiative;

• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);

• Performance Bonus scheme;

• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

• We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working, flextime working or working from home.

Founded over 20 years ago, Darwin's main ambition was to change the world of benefits. Fast forward to the present day and it is leading the way as a cornerstone benefits technology product in the Marsh McLennan, (MMC), Tech portfolio. MMC are now building out their EMEA Technology Hub in Cluj, Romania.

MMC is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. It comprises the businesses of Marsh, Mercer, Guy Carpenter, JLT, Oliver Wyman and Darwin.

The regional hub will contain teams of Application Developers, Business Analysts, Project/Program Managers and other technology roles that require time zone overlap with clients in EMEA. As a regional hub we are equipped to scale our vast technical expertise through a variety of outputs, while helping to unleash our potential as one company, to effectively meet today's emerging challenges through the brilliant technology we build and deliver together.

#MMCTECH2024 #DarwinPeople

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.