Sr Manager SAP ERP (SCM-WM/IM/3PL/Serialization)

Job Summary

The Sr Manager SAP ERP provides leadership and guidance for the SAP team and reports to the Vice President, SCM Application Operation. The functional scope is regarding the ERP systems WM, IM, 3PL and Serialization. For this functional scope, this position is the point of contact for the business, respectively their Business Relationship Manager independent from the any regional split. This position provides functional assistance to related projects, business cases and requests for enhancements within the functional scope of WM, IM, 3PL and Serialization. The Senior Manager SAP ERP partners with the business areas to identify opportunities where SAP software can provide value or a competitive advantage. The position develops proposals for projects (incl. prioritization) based on guidelines and standards set by Global IT Management. Ensures project execution is on time and within budget, based on clearly defined and documented scope. This position makes sure the SAP application operation team meets all SLA and support performance levels defined by Global IT Management. This position also serves as mentor to the other IT teams and provides assistance to them as needed. This role has 6 direct reports that are located in the US, Latin America, and Asia Pacific.
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Responsibilities

• Acts as the main interface as well as manage relationships between the functional/business teams, technical teams and support teams partnering with technology resources to fully realize benefits of target architecture and platforms.
• Align strategic and tactical business objectives with corresponding SAP Functional Shared Services and Supply Chain Management objectives and long-term roadmaps. Partner with the business to develop objectives to resolve business issues. Serve as internal voice of the customer as needed by articulating business needs; validate functional and non-functional requirements are met by any proposed solutions as well as confirming alignment to technology roadmaps. Lead implementation of solution.
• Provide additional ‘art of the possible’ insights and thought leadership on industry/functional trends and best practices to guide business priorities and technology decisions.
• Value capture: Measure and evaluate the organization’s program activities and outcomes, in partnership with program sponsors, by analyzing performance metrics to ensure value creation by focusing on business capability, adoption of solution and value of project being achieved,
• Lead relevant local committees and governance workgroups to align decisions and excepted outcomes. Drives, partners and challenges the business area on their current processes and assumptions to define the best solutions for the business and customer.
• Facilitate the development and implementation of business cases and guide the business in effectively investing in standard product groups and the innovation services. Includes all or some definition of scope, ROI, risks & mitigations, major components of work, staffing requirements, and financial needs.
• Gather high-level business requirements related to enabling business capabilities with technology. Critically evaluates the information gathered to ensure it meets the needs of the business area as well as IT goals at the enterprise level.
• Project Lead/Manage medium to high level complex initiatives that require full lifecycle execution from ideation to solution execution. Effectively lead large and small workgroups at various stages of the lifecycle. Facilitate cross functional team and ensures interdependencies as required. This role will partner with business partners at all levels including the functional leaders.
• Leads the support of the ongoing work plans and initiatives to ensure that interventions are completed to mitigate risks, issues, or project scope creep.
• Effectively communicate the status of assigned projects to executive leadership including risks, issues, barriers and recommended solutions.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management, stakeholders, and sponsors.
• Point of contact for SAP initiatives (and escalations) related to the ERP Systems WM, IM, 3PL and Serialization.
• Leads Demand Management including working with Business Relationship Manager to identify and prioritize demands, coordinating for solution proposal creation, estimation creation, review and offer submission, planning for resources, tracking and delivering changes and establishing and gaining consensus on business priorities, project goals, objectives and deliverables.
• Leads resource and capacity planning for demands and projects (working with Europe, APAC and offshore teams), engagement of externals if needed, onboarding / offboarding of new resources.
• Monitors, coordinates, guides and ensures the quality of the team and of the group output, and initiates measures for quality improvement.
• Continuously identifies and initiates service and process improvements in business and technology environments
• Decides on architecture or solution proposals within area of responsibility.
• Delivers input for product (group) budget, including estimated service consumption and required funds for services, maintenance and innovation.
• Monitors assigned budgets and controls adherence of budgets through direct reports and reports deviations to superior.
• Manages the integration of serialization within Fresenius ECC systems.
• Ensures information technology data security, risk management, disaster recovery and business continuity planning processes are in place and receive ongoing review.
• Approver for SOP changes/ FFID/ URFs etc.
• Participates in cross functional reviews.
• Assists in and creates solution design and implementation within SAP WM, IM, 3PL and Serialization and across other systems interfacing with these SAP ERPs
• Creates and administers validation protocols, vendor audits, system validations, operating standards etc.
• Liaison with Quality, validation, and Audit teams 
• Support in Budget planning and tracking.
• Manages Fresenius global warehouse and inventory management IT teams. Responsible for staff management and employee development through mentoring, coaching, training, empowerment, and recognition utilizing the Performance Management Process. Performs periodic performance reviews and helps team members define and achieve performance goals. Communicates frequently and timely required information to all employees in an effective manner.
• Actively manages our external outsourcing partner and the related contract partners.
• All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements 

• Bachelor's degree in the field of computer science, business informatics, mechanical engineering, logistics or similar related degree. Master’s degree a plus.
• 8+ years of IT related experience within SAP modules. 3+ years of Management experience in SAP/IT area
• In depth functional and configuration expertise in at least one of the following SAP Modules, with secondary experience in at least one other module
  • Warehouse Management
  • Materials Management
  • Quality Management
  • Production Planning
  • Serialization / Track & Trace for the pharmaceutical industry
  • 3+ years hands-on experience implementing and supporting serialization solutions - Required
• Experience in portfolio management and harmonization initiatives, operating and influencing effectively across the organization and within complex contexts.
• Program Management certifications are a plus.
• Pharmaceutical experience or working in a validated environment a plus.
• Ability to operate effectively in a collaborative/ teamwork environment.
• Effective communication skills with all levels of the organization
• Demonstrated ability to influence others and build and maintain effective working relationships

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.