Sr Manager, UX

Lowe’s Charlotte, NC

Company

Lowe’s

Location

Charlotte, NC

Type

Full Time

Job Description

Your Impact
The Sr Manager, UX provides day-to-day leadership and tactical direction to a team(s) and provides input for the overall user experience (UX) strategy based on project experiences and learnings and works through the team to ensure design strategies and standards are applied consistently across projects. The Sr Manager assists in executing the direction set by the UX director for the overall user experience for the products built and deployed by the technology organization. The Sr Manager is largely accountable for people management, career growth, processes, and UX standards/influence across the team.
Innovate in Charlotte
This position is based at our on-site Tech Hub in Charlotte, North Carolina. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.
Key Responsibilities:

  • Informs internal design methodologies and processes and translates the UX strategy into tactical direction for design team members.
  • Ensures high-level UX company standards are consistently applied across projects; seeks to evolve design methodologies and processes with changing industry trends, tools, and technologies.
  • Facilitates the collaboration of team members with cross-functional partners as well as productive, two-way dialogue between the design team and technology partners.
  • Creates and/or leads the creation of standard operating procedures and objectives and key results to be consistent across UX designs, products, and team deliverables.
  • Controls project risks by analyzing and identifying trigger events, establishing contingency plans, and recommending ways to mitigate future risks. Resolves escalated design problems at the project or product level.
  • Leads a team in support of achieving the company's mission. Manages performance and fosters an inclusive environment to help associates achieve their potential.
  • This position manages/supervises people


Required Qualifications: • 8 years of experience in UX design, product management, or related area• 3 years of experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching, and mentoring to team members• Experience leading a large-scale team/project within an Agile environment• Bachelor's degree in related field (or equivalent work experience in lieu of degree)
Benefits

  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount
  • For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .


About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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Date Posted

01/20/2025

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