Sr. Move Coordinator

Job Title
Sr. Move Coordinator
Job Description Summary
The role of the Move Coordinator is to assist the Space Planning and Management team with the planning and implementation of relocations, logistic moves, furniture reconfigurations, and IT systems. This role is highly interactive with the client site population. A strong customer service focus and desire to provide direct assistance to the client population is required.
Job Description

Note: Due to our client's requirement, this particular position requires employees to provide acceptable documentation showing full vaccination as per CDC guidelines at the time of employment.

Roles & Responsibilities

• Provides operational and procedural support to ensure projects are executed in accordance with established departmental, building, and client means, methods, and procedures
• Serves as client single-point-of-contact for day- to- day moves, adds, and changes, and project execution related to move management. Receives all requests for user moves and oversees scheduling, execution and vendor management
• Provide superior customer service and customer support for day to day activities and questions as well as project support for large moves.
• Supports the maintenance of a central database housing property floor plans, space configurations, furniture layouts, etc. Manages work orders / requests received in CAFM system
• Ensures vendor compliance with building standards and policies, maintains as-built files and other documentation, maintains information in database system including furniture and move documentation
• Obtains quotes and generates RFQs required for completion of MAC and simple projects
• Issues work orders for approved projects to contractors, supervises furniture and related equipment moves, receives and verifies invoices for payment
• Produces regular reports and administers customer satisfaction surveys in compliance with established contractual performance indicators

Requirements

• Bachelor's degree preferred but not required
• One to two (1-2) years of experience in a technology
• Strong knowledge of move process and furniture systems
• Experience with database work order or CAFM system
• Ability to develop excellent client relations, client management, and consultation skills
• Superior oral and written communication skills
• Software competency in Microsoft Word, PowerPoint, Project, Excel, and Vision
• Client and customer service focused with strong organizational, technology and communication skills

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 80% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email [email protected] or [email protected]. All inquiries not related to accommodations will go unanswered.