Staff Product Designer

We are a collaborative, remote-first team that is driven, highly skilled, biased for action, and humble. We are looking for an experienced Staff Product Designer to join our team at a critical juncture to redesign our customer facing communications via email and SMS.

This role will report into the Design Systems & Growth UX team and will design best-in-class communications, scale the Design System to accommodate communications in Figma as well as email HTML templating tools, and take on growth initiatives to systematically expand our consumer growth.

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The Design Systems team is a small group of systems thinkers & connectors focused on the cohesive strategy of building, scaling, maturing, and improving the user experience across our surfaces. As Affirm scales, the Design System is an integral piece of ensuring a premium, consistent, trustworthy, and delightful experience for our users. 

What you'll do

• Lead the design of end to end growth UX initiatives
• Design scalable systems, experiences, and frameworks with a focus on clarity, performance, high craft and visual luster
• Working closely with Content Designers, you will lead the refinement of the visual language of the Affirm Communications Strategy 
• Author detailed documentation for the Affirm Communications Design System to outline guidelines and standards for us by other Designers, Engineers, Marketers, & Content Designers
• Be agile about providing context and incorporating feedback from Affirmers at all levels – engaging with teams across Affirm to educate, inform, and answer questions
• Partner closely with Engineering, Research, Content Design, Product Management, Product Marketing, Brand and Compliance & Legal to execute delightful user experiences

What we look for

• 7+ years experience in communications & growth strategy, user experience, communications design or product focused roles
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field
• Hands on experience in designing components and contributing to the development of design systems.
• Exceptional visual design & information architecture skills with a balanced understanding of ‘just right’ design & timeliness
• High level proficiency with Figma, Adobe Creative Suite, Contentful, SFMC
• Knowledge of HTML, CSS, Lottiefiles, WCAG
• Comfort in ambiguity: you are able to self-direct, prioritize, and clearly communicate with stakeholders in shifting environments
• Reliability: you communicate clearly and follow through
• Humility: you recognize the efforts & importance of all contributors to the Design System & Design

Nice to Haves 

• UX writing experience
• Experience with consumer finance and/or payments