Tax Research Administrator I

UKG is currently seeking a customer focused, highly energetic, and experienced individual to join our Payment Services Team as Payroll Tax Analyst I. The potential candidate will assume some of payroll tax related responsibilities included but are not limited to quarterly and annual reconciliation of wage and tax and analyzing and resolution of payroll tax notices. The qualified candidate will have strong customer service and payroll tax filing experience. The position will demand strong organizational and analytical skills and problem-solving expertise.

Primary/ Essential Duties and Key Responsibilities:

• Research and resolve payroll tax notices for multi-state tax entities.
• As part of tax notice research process, it may be necessary to reconcile QTD and YTD tax amounts withheld, reported, and deposited on quarterly and annual basis for assigned entities.

• Provide assistance to business units on payroll tax related inquiries.
• Maintain and update tax notice cases in Salesforce with resolution progress including communication to customers.
• Assist with various projects as assigned.

Qualification:

• Demonstrated experience performing payroll tax reconciliations and analysis
• Excellent analytical skills
• Ability to negotiate positive resolutions with customers and payroll tax agencies
• Proficient working with multiple systems and tools to perform job functions
• Ability to work independently and within a team-based environment
• Previous Customer Service experience
• Bachelor's Degree in Business, Accounting, Finance, or a minimum of 2 years equivalent work experience.