Technical Project Manager

Role Overview:
We are seeking an experienced Technical Project Manager to manage and streamline our technical project delivery processes, ensuring seamless collaboration with third-party developers, adherence to development standards, and exceptional service for our clients. 

This role requires a balance of technical expertise, project management skills, and client relationship management. You'll work closely with our Head of Delivery and Technical Director.

Key Responsibilities

1. Third-Party Developer Management

• Build and maintain strong relationships with external development teams, ensuring clear communication and high-quality deliverables.
• Coordinate technical workflows and act as the primary point of contact between our company and third-party developers.
• Help source and identify expert engineering teams to complement our network.
• Manage performance and adherence to agreed timelines, budgets, and development standards.

2. Website Retainer Management

• Manage ongoing website maintenance retainers, ensuring client needs are met with timely updates, optimizations, and enhancements.
• Proactively identify opportunities to add value for clients within the scope of their technical retainers.
• Monitor retainer budgets and provide regular reports to clients and internal stakeholders.

3. Development Standards and Compliance

• Collaborate with the Technical Director to define, document, and enforce technical standards and best practices.
• Ensure all projects comply with agreed development frameworks, coding standards, and security protocols.
• Stay updated on industry trends and recommend improvements to technical processes, software and workflows.
• Lead product technical QA and deployment to client environments

4. Complex Project Delivery Support

• Support the Head of Delivery and Project Managers on large-scale or complex website projects, offering technical guidance and coordination.
• Act as a problem solver for technical challenges, ensuring smooth project execution.
• Assist in scoping, resource planning, and risk management for complex projects.

Requirements

Key Skills and Experience:

• Technical Expertise: Strong understanding of website and software development, including CMS and CRM platforms (e.g., WordPress, Contenful, Next J.S… ), front-end/back-end development, and web technologies.

• Project Management: Proven experience managing multiple projects simultaneously, with a track record of delivering on time and within budget.
• Client Relationship Management: Ability to communicate complex technical concepts in a client-friendly manner, building trust and rapport.
• Collaboration: Skilled at coordinating cross-functional teams, including external developers and internal stakeholders.
• Problem-Solving: Adept at identifying and resolving technical issues to keep projects on track.
• QA and Testing: Proven experience leading and managing technical QA of websites and digital software.
• Familiarity with Agile and Waterfall methodologies is a plus.

• Experience working in a digital agency or similar fast-paced environment is preferred.

Benefits

• Work with a talented team on exciting, high-impact projects for global clients.
• Shape the future of our technical delivery processes and standards.
• Enjoy a collaborative, growth-focused environment where your expertise is valued.
• Be part of an innovative agency that pushes boundaries and delivers exceptional results.