Associate Director, Food Service

Primary City/State:
Gilbert, Arizona

Department Name:
Culinary & Nutrition-Hosp

Work Shift:
Day

Job Category:
Facilities, Environmental Services, and Culinary

Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.

At Banner University our Culinary & Nutrition team is a high performing, close knit and diverse group of men and women who take pride in providing our patients and staff with a safe and sanitary environment.

We currently seek an Associate Director for our Banner Gateway food services team! We want you to bring your passion for leading a team that provides a clean, sanitize and safe environment to Banner!

As the Associate Director, you will oversee the staff and participate in the development, analysis, preparation and implementation of strategic goals and objectives to ensure the success of the department. Healthcare experience preferred.

Schedule: Monday-Friday, Full time, day shift.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY
This position provides direction, planning and supervision of food services and clinical nutrition services to ensure that the department provides efficient, high quality meal service and nutritional care to patients and customers. These services may also include multiple retail food/beverage units and catering services. The position provides strategic direction to ensure the department goals are consistent with organizational objectives.

CORE FUNCTIONS
1. Provides required leadership, planning, and direction to create and deliver high quality food and nutrition services and dietary care. Oversees menu planning and recipe development, food production, procurement and storage of food and nutritional supplies and equipment, retail operations, patient food services, and patient dietary counseling.

2. Plans and directs the implementation of information systems for the department. Works with organization and vendor resources to implement and manage systems for patient menus and ordering, the management of food production and forecasting, retail sales accounting and tracking, and patient dietary services.

3. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and performance management. Supports staff training and development to motivate staff to provide highest level of service and to remain current on industry trends. Establishes and communicates team goals and provides feedback and recommendations for improvement. Creates cohesive teams committed to clinical, product and service quality.

4. Brings innovative and synergistic ideas into the workplace by evaluating new products, emerging trends and technologies, economic changes, and industry innovation. Participates in system-wide task forces and/or teams to assess and promote the use of common practices and economies.

5. Manages quality, safety and compliance for all facility food and nutrition services. Creates and administers measures and benchmarks for all required outcomes in product and service quality, regulatory compliance, customer satisfaction, safe work practices and employee engagement and satisfaction. Assures that all reporting staff maintain required food handling and professional certification.

6. Manages the department's financial performance. Forecasts and manages retail food and catering revenues. Develops and manages operational and capital budgets. Manages operating expenses and other key indicators within agreed upon parameters. Reconciles monthly operating expense budget variances.

7. Under the general supervision of a facility administrator, this position is responsible for all aspects of retail and patient food services on a 24-hour basis and for all clinical nutrition and patient dietary care services. The position plans and provides systems to support customer needs and evaluate service levels. Position organizes, directs and modifies food service activities to ensure high quality, cost-effective, and efficient operations. The position develops budgets, goals, and objectives for the department and is responsible for menus, quality assurance and utilization management programs.

MINIMUM QUALIFICATIONS

Requires a Bachelor's degree in Nutrition and Food Service Management, or equivalent experience and training. Requires a level of nutrition and dietary knowledge as normally evidenced by certification as a Registered Dietitian. Effective January 1, 2024 the Commission on Dietetic Registration (CDR) requires a minimum of Master's degree to be eligible to take the registration examination.

Must have five or more years of broad experience in the management of both retail and patient food service, production and procurement, and experience in managing clinical nutrition services. Must be able to budget and apply clinical skills to quality assurance and utilization management. Requires strong abilities in leadership, communications, business analysis and planning, and the ability to plan and direct the work of others.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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