Center of Excellence, DI Expert

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The Center of Excellence, DI Expert Role

Qlik R&D Customers First team is looking for a seasoned Data integration Expert to join our team. This candidate will be part of a Global R&D Customer First team. The successful candidate will be an individual contributor with Data Integration development and architecture experience.
 

What makes this role interesting?

You will undertake initiatives to improve R&D product release quality and deliver key serviceability enhancements that will improve the customer experience and enhance product support’s ability to diagnose and service the product in the field. This position will require occasional customer travel and frequent communication with pre-sales, support and all departments of R&D. 

Here’s how you’ll be making an impact:

• Providing active customer escalation investigations, determining root cause, and coordinating and implementing solutions with the extended R&D and support teams.
• Engaging the R&D product release process and establishing a customer advocacy role, whereby the voice of the customer is represented during release sign-off and software development.
• Ensuring root cause analysis are conducted for customer escalations and establishing a consistent practice across R&D.
• Occasional meetings with Customers as part of R&D, we can represent R&D to the customer and engage in analysis, troubleshooting and provide ETA’s, root cause analysis.
• Identifying and driving improvements to system logging, alarming, and diagnostics.
• Identifying top customer issues seen in field and prioritizing a corrective plan in liaison with customer first leaders.
• Collaborating with Customer First Leaders, solution architects and presales to ensure that best engineering practices are adopted in the field.
• Occasional travel to site as a customer advocate to collect customer feedback and share with teams.

We’re looking for a teammate with:

• Deep Troubleshooting and communication skills with proven experience more than 3 years, required.
• Extensive Knowledge in Cloud technologies required.
• Extensive knowledge in Application Servers, Eclipse and Java 
• Knowledge in one or more cloud environments: Azure, AWS, Google Cloud Platform.
• Knowledge in Talend Offerings/Products is an advantage
• Knowledge in one or more: Snowflake, Databricks, Google BigQuery.
• Other Database(s), an asset.

• Windows and Linux platforms.

The location for this role is:

Israel – Kfar Saba or Haifa

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

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