Corporate Social Responsibility Manager

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
We are seeking an experienced CSR Manager to drive end-to-end program execution and delivery of SkillsBuild in Egypt. The CSR Manager will partner closely with IBM Corporate Responsibility Regional leaders and be responsible for effective and outcome driven SkillsBuild implementations and other CSR programs with our strategic partner organizations. The Project Manager owns the full lifecycle of program execution.

• Execute on the full project lifecycle with strong project management skills including the creation and monitoring of work-plans drafting and managing communications managing against milestones managing prioritization appropriately informing defining scope goals and delivery processes.
• Conduct learning and gap analysis collecting data from key partner stakeholders to determine and understand learner demographics needs and desired outcomes.
• Develop a detailed project plan factoring strategic stakeholders in the country.
• Develop program implementation plans with milestones and contingency plans as needed.
• Partner with SkillsBuild subject matter experts (SMEs) to ensure that the designed learning experiences align with the desired outcomes.
• Act as a change agent and trusted business advisor on effective and leading-edge learning and development strategies to achieve business goals.
• Establish the right communications vehicles and project management tools to ensure real-time and close connection to business leaders program priorities and changes.
• Recommend and implement delivery and project management process improvements to manage escalations increase efficiency and move learning delivery to the next level.
• Evaluate program goals and objectives. Analyze data to develop implement and monitor process improvements to increase efficiency and constantly moves learning to the next level.
• Maintain awareness of internal process and practices that have significant impact on various programs.
• Project Manager will oversee local Digital Success Manager (DSM) who provide direct support to strategic SkillsBuild partners during the integration of SkillsBuild into their employability and inclusion programs.

IBM SkillsBuild https://skillsbuild.org/ is a free IBM Corporate Social Responsibility offering that connects job seekers and students with learning and career development opportunities in partnership with selected nonprofits governments and schools across the world. As of July 2022 IBM SkillsBuild program has 2.2M registered users from 159 countries across the globe and includes content in subjects such as Artificial Intelligence Cybersecurity Data Analytics and Cloud.

Who you are:

You have a strategic mind. You work well in an innovative and entrepreneurial environment and help paint the landscape of future IBM engagements with the global community.

You are passionate and believe corporations bring high value to society. You can’t wait to tell IBMers what IBM is doing to change the world and how they can join this effort.

You are curious and hungry for knowledge and are always on the lookout for
what’s new and next.

You are a great teammate. You have a global perspective love building
trusted relationships and partnering across teams because “none of us is
as smart as all of us.”

You’re a fast learner and agile assimilating information quickly to turn it
into effective communications.

Required Technical and Professional Expertise

• Minimum 5 years experience in strategy/managing and/or digital transformation roles.
• Experience with digital (online) learning platforms and digital credentials
• Strong communication skills (written and verbal).
• Strategic thinking & program management expertise.
• Project management and project delivery experience.
• Managing relationships and engagement with stakeholders in government academia and non-profit organizations.
• Strong work ethic with a competitive nature and a desire to succeed.
• Intense curiosity to learn and willingness to be coached.
• Experience in CSR or NGO a plus especially with a focus on workforce development.
• Experience in working with Academia and government organisations.
• Drive self-motivation and robust organizational skills are important as the role involves working from home (or the office when needed) as part of a large virtual team.
• Project management credentials such as PMI will be an added advantage

Project Management : Self organized with a keen ability to identify problems and
develop solutions to complex challenges; be able to manage multiple
workstreams and priorities at once be able to synthesize and distil information
from multiple inputs to develop a strong strategy & plan; must be willing to take
on strategic challenges and deliver solutions.

Learning : A sound knowledge of instructional design program development analytics learning technology and learning principles.

General understanding of the educational and workforce skills landscape: including non-profit enterprises government agencies (especially those focused on employment and upskilling).

Relationship with partner organizations : Strong professionalism and stakeholder management skills. Can easily adapt to different environments and cultures. Customer / partner relationship skills.

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Preferred Technical and Professional Expertise
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