Director of Product Strategy and Operations

The Director of Product Strategy and Operations plays a pivotal role in driving strategic planning operational excellence and cross-functional collaboration for the Product and Engineering teams. This position acts as a trusted advisor to the CPO and CTO ensuring alignment across teams streamlining operations and advancing strategic priorities to accelerate the impact of the organization.

What your day could consist of:

• Collaborating with the CPO to define and communicate the strategic vision for Product and Engineering.

• Leading the annual and quarterly strategic planning processes ensuring clear alignment with company-wide objectives.

• Developing frameworks to evaluate opportunities and support decision-making at the executive level.

• Building and refining operational processes that drive efficiency transparency and accountability across teams.

• Designing and managing systems for tracking and reporting on key performance indicators (KPIs) and strategic initiatives.

• Partnering with leaders to identify and resolve operational bottlenecks improving overall team performance.

• Leading cross-functional initiatives and ensuring successful delivery of high-priority projects.

• Managing timelines resources and stakeholders to achieve project milestones.

• Acting as a liaison between Product Engineering and other departments to ensure seamless communication and alignment.

• Managing key stakeholder relationships to foster collaboration and drive shared outcomes.

• Providing data-driven insights and recommendations to the CPO to inform strategic decision-making.

• Synthesizing complex information into clear actionable strategies and communications.

• Providing a holistic view of the organization’s operations to inform decision-making.

• Serving as a sounding board for ideas and challenges offering thoughtful input and perspective.

• Assisting in shaping and communicating the vision and priorities of the Product and Engineering organizations.

• Developing communication strategies to ensure team alignment on vision priorities and updates.

• Championing organizational values and helping build a culture of innovation collaboration and accountability.

• Representing the CPO in meetings and communications as needed.

What is needed:

• 5-7+ years of experience in strategy operations or project management roles ideally within product or engineering organizations.

• Strong analytical and problem-solving skills with the ability to distill complex issues into actionable insights.

• Exceptional organizational and project management skills with a track record of managing multiple priorities simultaneously.

• Proven ability to influence and collaborate across diverse teams and stakeholders.

• Outstanding written and verbal communication skills with a knack for simplifying and clarifying complex ideas.

• Experience in high-growth or technology-focused companies is preferred.

Key Attributes:

• Strategic thinker who can also execute with precision.

• Highly adaptable and comfortable navigating ambiguity.

• A proactive self-starter with a strong sense of ownership.

• Relationship builder with high emotional intelligence.

• Passionate about empowering small businesses and aligning with the mission of the CPO.

$178200 - $217800 a year

Compensation details listed in this posting reflect the base rate only and do not include bonus equity or sales incentives if applicable.

ActiveCampaign believes in and is committed to equitable compensation practices.  The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills experience and work location. Candidates may also be eligible for other role-specific compensation such as equity an annual performance bonus or other incentive compensation depending on the role.

About ActiveCampaign:

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook Google WordPress Salesforce Shopify and Square) to power personalized marketing transactional emails and one-to-one CRM interactions throughout the customer lifecycle.

As a global multicultural company we are proud of our inclusive culture which embraces diverse voices backgrounds and perspectives. We don’t just celebrate our differences we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here .

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation E-Commerce Personalization Landing Page Builders and CRM solutions on G2.com and is one of only a handful of software solutions with over 10000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com .

Perks and benefits:

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here but some of our most popular benefits include:

-Comprehensive health and wellness benefits (including no premiums for employees on our HSA plan telehealth and tele-mental health and access to the Calm app for meditation)

-Open paid time off

-Generous 401(k) matching with no vesting

-Generous stipend to outfit your remote office

-Access to professional development resources through LinkedIn Learning

-Access to life coaches via Modern Health

-Cool swag

ActiveCampaign is an equal opportunity employer. We recruit hire pay grow and promote no matter of gender race color sexual orientation religion age protected veteran status physical and mental abilities or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other building a strong sense of belonging and creating opportunities for mentorship and professional growth for their members.