Inside Sales SMB Representative eCommerce for Iberia Market

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

As an Inside Sales SMB Representative for Lenovo's E-commerce team in Iberia, you will drive sales of Lenovo products, services, and solutions to clients through a combination of inbound (queue-based) and outbound calls. You'll play a key role in uncovering opportunities, communicating the value of Lenovo's products, and positioning Lenovo solutions against competitors. This role requires a proactive approach to managing accounts, building client relationships, and achieving revenue and profitability targets. As a product expert, you will develop strategies to guide both new and existing customers toward the best Lenovo solutions to meet their needs.

Key Responsibilities:

• Industry Knowledge & Product Presentation: Maintain a deep understanding of Lenovo's product portfolio and IT industry trends to deliver tailored solutions to clients.
• Sales Strategy Development: Create and implement sales strategies that meet both short-term and long-term revenue goals for the Iberian market.
• Outbound Sales Focus: Drive outbound sales by managing a book of business, prospecting leads, and developing client relationships with a focus on account growth.
• End-to-End Sales Management: Oversee the sales process from lead generation through to closure, with emphasis on up-selling and cross-selling Lenovo products and services.
• Client Relationship Building: Develop and maintain strong relationships with new and existing clients to ensure customer loyalty and satisfaction.
• Forecasting & Pipeline Management: Prepare accurate weekly forecasts and maintain a robust sales pipeline to track progress and meet targets.
• Customer Service Excellence: Provide top-tier account support, addressing client needs proactively to improve retention and maximize satisfaction.
• SMB Community Engagement: Actively participate in team meetings and share best practices within the SMB sales community to foster a culture of collaboration and excellence.

Qualifications:

• Educational Background: Bachelor's degree (BA/BS) or equivalent professional experience, ideally in a related field.
• IT Industry Knowledge: Knowledge of the IT industry and experience working with hardware or technology products is preferred.
• Relationship & Communication Skills: Strong ability to build and maintain client relationships, with excellent communication and negotiation skills.
• Fluency in Languages: Native or fluent proficiency in Italian and Spanish, with business-level English; Portuguese is a nice-to-have.
• Proactivity & Goal Orientation: Highly proactive and goal-oriented, with a strong focus on exceeding sales targets.
• Problem-Solving & Organizational Skills: Demonstrated ability to solve problems independently, with excellent organizational and multitasking skills.
• Experience in Quota-Carrying Roles: Proven success in managing and meeting revenue targets in a competitive sales environment.

What We Offer:

• Life Insurance
• Meal Vouchers
• Employee Referral Bonus
• Lenovo and Motorola Product Discounts
• Employee Assistance Program (health, legal, and financial support)
• Access to Internal E-learning Development Platform for Continuous Learning

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Spain - Barcelona - Barcelona