About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

FareHarbor is looking for a Learning and Development Specialist to foster our culture of “Be Curious and Learn”.  As a Learning and Development Specialist, you will play a key role in building a culture of continuous learning, designing measurable learning initiatives, and delivering programs that not only enable FH but impact the employee experience.  This position is ideal for those who get excited about transforming insights into action and being a part of a dynamic growing organization.

What you’ll do here:

• Design, curate, and maintain high-quality content supporting learning and enablement programs and initiatives. 
• Focus on effective content delivery and learning transfer (across the full spectrum of 70-20-10), develop engaging learning initiatives, materials and interactive experiences.
• Own the employee onboarding experience through the facilitation of monthly onboarding sessions, working closely with the People Team, department trainers and managers. 
• Build learning paths and develop programs tailored to specific roles, skills, and competencies, leveraging data from impact, engagement and satisfaction metrics.
• Partner closely with the L&D Business Partner, Human Resources BPs and other key stakeholders to conduct needs assessments and align learning initiatives with business goals.
• Exemplify FareHarbor culture and values, creating an inclusive environment.
• Collaborate with SMEs to gather and validate content, ensuring the effectiveness and relevance of training and enablement initiatives.
• Leverage external vendors and learning platforms to create solutions and learning paths in-house.
• Implement innovative learning methods and activities, staying up-to-date on new methods and techniques.
• Facilitate other / ad-hoc training and sessions as needed.

Requirements:

• Bachelor's degree in Education, Human Resources, Psychology, Business Administration, or a related field. 
• A minimum of 3 years of experience in learning and development, instructional design, or a similar role within a dynamic work environment. Previous experience working at a technology/SaaS company preferred.
• Proven track record of designing and delivering engaging learning initiatives, training materials and programs.
• Familiarity with LMS and authoring tools.
• Understanding of best practices for adult learning.
• Exceptional communication skills, both written and verbal, with the ability to effectively collaborate with team members, subject matter experts, and manage stakeholders across the organization.
• Ability to analyze learning needs and transform them into impactful solutions.
• Experience with data analysis tools and methodologies to measure engagement and impact and make data-driven decisions.
• Solid organizational and project management skills, with the capability to manage multiple projects simultaneously while meeting deadlines.

Benefits 

• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy 
• Pension Plan
• Central Amsterdam Location
• Discount CZ insurance
• Working in a multicultural environment - 45 different nationalities 
• Commuting allowance for public transport & subsidized lunch
• Wellness benefits (Headspace subscription & wellness webinars) 
• Hybrid friendly
• Work-from-home assistance
• Educational Opportunities
• Social hours & events and team-building 
• 26 vacation days per year

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.