Manager - COGS Accounting

See yourself at Twilio

Join the team as our next Manager Accounting - CoGS

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco we have presence throughout South America Europe Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio we support diversity equity & inclusion wherever we do business.

About the job

Join Twilio's dynamic team as a Manager of CoGS.   This role manages an accounting team in the US and India and is responsible for ensuring the monthly financial close is accurate and complete for CoGS with a continuous emphasis on optimizing processes and providing actionable insights.  Reporting to the Director of Revenue and CoGS this role offers the opportunity to interact closely with leaders of carrier relations FP&A and other business operations teams.  The successful candidate will exude intense curiosity and a passion for accounting and analytics as well as a commitment to fostering a team culture emphasizing continuous personal and professional growth and inclusivity.

Responsibilities

In this role you’ll:

• Manage and continuously develop the CoGS team with an emphasis on enhancing accuracy and efficiency and in building a deep knowledge of business fluctuation implications to product margins.

• Manage and maintain the accounting team processes related to CoGS including cost allocation expense recognition and accruals.

• Be responsible for understanding the core drivers of CoGS on gross margin at the product level to enable and support accounting accuracy and completeness and to deep dive into data and metrics to deliver actionable analyses.

• Manage support and maintain system integrated workpapers to automate reconciliations month-over-month accrual flushes and predictive and other ad-hoc models to identify areas requiring further accounting analysis.

• Build trusted relationships with key business partners including the carrier relations team FP&A product teams and data teams.

• Model strong intellectual curiosity especially in cross-functionally collaboration to analyze and interpret cost data to provide financial insights across the business and in monthly and quarterly financial flux reporting.

• Maintain a focus on continuous process improvement leveraging automation wherever possible.

• Partner proactively with Corporate FP&A on forecasts and period over period variances.

• Lead and assist with special projects including process improvement initiatives new product initiatives system implementations and other ad hoc projects.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• A bachelor’s degree or equivalent preferably in accounting or finance related fields and a minimum of 5-7 years’ of relevant accounting experience with increasing scope including strong US GAAP and accounting process knowledge and experience understanding technical accounting standards.

• A proven ability to analyze  interpret and effectively communicate financial results variances and trends.  Model strong communication and interpersonal skills - numbers are key but a successful business is built with people. Effective cross-functional communication to both financial and non-financial audiences are critical to making an impact.

• A diligent self-starter with intense curiosity and a proven ability to take initiative and be proactive in addressing complex issues.  You have the ability to cut through the noise to identify the core components of a problem and then drive toward an outcome that optimizes the impact.

• Ability to work a flexible schedule including non-standard hours to effectively manage the team located both in the US and India.

• Advanced spreadsheet skills - your team’s workpapers are efficient and intuitive.  You thrive in complexity but strive for simplicity and automation.

• Strong experience ensuring and modeling compliance with process controls including SOX.  Best practices are second nature to you and your team continually keeps this at the forefront.

Desired:

• Experience with cost accounting especially in the telecommunications industry.

• Experience at either high-growth technology startups or well-established companies.

• Experience with Oracle ERP and Smartview.

• Experience with data modeling and visualization tools.

• Experience with Alteryx and Airtable.

Location

This role will be remote but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately <5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio including in addition to competitive pay things like generous time-off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now!

If this role isn't what you're looking for please consider other open positions .

*Please note this role is open to candidates outside of Colorado California New York and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $112000 - $140000

• Based in New York Washington State or California (outside of the San Francisco Bay area): $118000 - $148000

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance 401(k) retirement account paid sick time paid personal time off paid parental leave.

The successful candidate’s starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law. Additionally Twilio participates in the E-Verify program in certain locations as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at [email protected].