Medical Director, Primary Care

HealthPartners is hiring for a Primary Care Clinic Medical Director to join our primary care team at HealthPartners North Suburban Family Physicians - Hugo Clinic. The position requires board-certified/board-eligible in primary care (FM, IM, M/P). This is an out-patient position where you will have the ability to perform a range of in-clinic procedures.

Position Purpose and Overview:
The Primary Care Clinic Medical Director partners with the Clinic Manager in joint responsibility for the leadership, supervision and outcomes of all clinic activities and day to day operations. Together they work to assure a vibrant practice based on sound stewardship principles, and for the retention and recruitment of clinic physicians and advanced practice providers.

The Clinic Medical Director is responsible for ensuring outstanding clinical care, patient satisfaction, and access to affordable care in the context of the Institute for Healthcare Improvement’s Triple Aim.

The Clinic Medical Director provides accountable leadership for all of the HealthPartners Medical Group goals and priorities, including the People, Experience, Health and Stewardship (Four Dimensions) goals.

The Clinic Medical Director has a good understanding of systems thinking and planning, excellent interpersonal and communication skills, a basic understanding of finance, and an ability to make and execute difficult decisions.

Reporting Relationship:
The Clinic Medical Director reports directly to the Primary Care Regional Medical Director (RMD) and is responsive to the Regional Clinic Director (RCD).

Required Qualifications:
M.D., D.O., or foreign equivalent degree
Board certification in a primary care specialty (Internal Medicine, Family Medicine, Med-Peds)
Possession of a current Minnesota medical practice license
Demonstrated communication skills and an ability to work effectively with all disciplines and levels of professionals within a large multi-specialty organization
A commitment to develop leadership skills

Position Responsibilities:
The Clinic Medical Director will first and foremost lead by example:
Advocate and model the vision, mission, and values of HealthPartners
Provide care, to all patients, consistent with the Triple Aim.
Work full-time at HealthPartners (combined clinical and administrative time totaling the equivalent of a 0.8 FTE or greater) and maintain a substantive clinical practice
Work within the primary care clinic leadership team to achieve organizational goals in all of the Four Dimensions (Health, Experience, Stewardship, and People)
Assigned projects.
Understand, support, and lead consistent with the Group Practice Culture
Promote and represent the primary care clinic within the HealthPartners organization and within the community
Represent the primary care clinic at the Primary Care Leadership Team (PCLT) meetings
Attend and participate in HealthPartners Medical Group leadership meetings as directed by the Primary Care Regional Medical Director

PEOPLE
Promote partnership, collaboration, collegiality, and communication with primary care physician and advanced practice provider colleagues. Develop and implement strategies to assess and improve morale among clinic staff and clinicians
Provide leadership in recruiting new professional staff to the clinic
Establish effective mentoring of new physicians
Coordinate orientation and training of physicians and clinicians in the clinic, per medical group primary care guidelines
Support all clinic physicians’ and advanced practice clinicians’ success through ongoing conversations, coaching and structured meetings
Conduct monthly group meetings with clinic physicians and advanced practice clinicians
Set agendas and provide leadership at regular meetings with clinic physicians and other clinicians
Assure that clinic physicians and advanced practice clinicians fulfill expectations for professional behavior, work quality, effort, productivity and hours. Demonstrate the ability to respectfully hold clinicians accountable to job expectations. Work collaboratively to create specific corrective action plans if job performance is deficient or behavioral concerns arise
Routinely assess the work status of all physicians and advanced practice clinicians. Actively promote their continuous development
Conduct annual performance reviews for physicians and advance practice clinicians
Monitor physician, advanced practice clinicians and overall clinic performance in the American Medical Group Association’s physician satisfaction and employee engagement survey results
Assure that regular meetings of individual practice teams are held
Actively support the Healthy Workplace team
Be responsive to any requests for assistance made by physicians and other clinicians

HEALTH
Assure optimal clinic access and function by partnering with the Clinic Manager to manage physician staffing
Monitor physician, advanced practice clinician and overall clinic performance in the HealthPartners Medical Group’s dashboard measures of access and health outcomes
Assure that the clinic meets or exceeds HealthPartners quality goals
Actively promote and monitor effectiveness of clinic Care Model Process (CMP); introduce and assist with CMP Retraining.
Review and share health outcomes data, and develop specific action plans for improvement

EXPERIENCE
Commit to a patient-first approach
Conduct clinic rounding activities on a regular basis with clinicians, clinic support staff and patients within key areas such as care units, radiology, lab, pharmacy and patient waiting areas
Monitor physician, advanced practice clinician and overall clinic performance in the HealthPartners Medical Group’s dashboard measures of patient experience. Assure that the clinic’s patient satisfaction scores meet or exceed goals
Review Patient Experience Survey results to each physician and care team with action steps for improvement
Work with clinic leadership to review and act on formal patient complaints

STEWARDSHIP
Collaborate with the Clinic Manager to create an Annual Budget for the clinic
Maintain a full understanding of stewardship indicators
Monitor physician, advanced practice clinician and overall clinic performance in the HealthPartners Medical Group’s dashboard measures of stewardship
Review monthly stewardship measures and compensation reports. Create and monitor specific clinic and clinician action plans as indicated
Assure that each physician and advanced practice clinician understands and is making satisfactory progress toward production goals
Work with the clinic coding and documentation specialists (RCS) to assure that clinician coding and documentation is compliant with policies of the HealthPartners Documentation and Compliance Committee. Assure that clinicians are not consistently under-charging or over-charging for rendered services. In partnership with the Clinic Supervisor, create specific corrective action plans as indicated
Actively promote group practice building as an important element of health care quality, patient experience, and stewardship

To apply, please submit application or email your CV to  Show Contact Details .

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