WHO WE ARE

Pallet is a company dedicated to disrupting the logistics industry. Located in San Francisco, CA, we've secured $21 million in funding from investors, including Bain Capital Ventures and Bessemer.

Our flagship product is a Transportation Management System (TMS) and Warehouse Management System (WMS) designed to streamline business operations. We've eliminated data entry, integrated warehouse management, automated billing processes, and more. At Pallet, we provide end-to-end logistics visibility, control, and optimization. Our TMS and WMS offer the tools to enhance logistics operations, reduce costs, and improve customer satisfaction with faster and more reliable delivery times for logistic providers.

Join us on our journey to transform the logistics industry and be a part of the future of business growth with Pallet.

ABOUT THE ROLE

We are seeking a QA Analyst to join our team at Pallet. The ideal candidate will be detail-oriented, have startup experience, and possess deep product insight. As a QA Analyst, you will play a critical role in ensuring the quality and reliability of our cutting-edge products.

SOME THINGS YOU MAY BE WORKING ON

• Advocate for the user by understanding user needs and expectations, and ensuring that the product meets functionality and usability requirements.
• Effectively communicate with stakeholders to gather requirements, clarify specifications, and provide feedback throughout the development lifecycle.
• Participate in contributing the QA perspective and ensure alignment with project goals.
• Continuously improve testing processes and methodologies to increase efficiency, effectiveness, and test coverage by advocating for the user.
• Collaborate with the development team to prioritize and address critical issues, and ensure timely resolution of defects.
• Conduct exploratory testing to identify potential issues and edge cases not covered by existing test cases.
• Conduct acceptance testing and regression to ensure the system meets requirements.
• Collaborate with the product and engineering teams to ensure consistent project execution.
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.

YOU HAVE

• 3-5 years of experience in a QA engineering role.
• Proven experience in a startup environment.
• Strong attention to detail and problem-solving skills.
• Excellent communication and teamwork abilities.
• Adept at conducting product testing and developing test strategies.
• Minimum 3 years of hands-on experience in manual testing within a QA engineering role, preferably in logistics, transportation, or warehouse management.
• Proven track record of successfully testing complex software systems in a fast-paced startup environment.
• Strong analytical skills with meticulous attention to detail, capable of identifying and troubleshooting issues effectively.
• Solid understanding of QA methodologies, testing techniques, and best practices.
• Proficient in communicating and collaborating cross-functionally with stakeholders.
• Hands-on experience with test management tools and systems like TestRail, JIRA, or similar platforms.
• Familiarity with agile development methodologies, particularly Scrum or Kanban.

OUR CULTURE

⚡Pallet, nestled in the vibrant heart of San Francisco, just a stone's throw away from Montgomery Station, is more than just a workplace. We're a community where transparency thrives, and we embrace a collective spirit when it comes to problem-solving. 

🚀 Our team is a diverse tapestry of top talent, with experience from companies like Ramp, Scale AI, Watershed, Rippling and a multitude of FAANG ex-employees. Their passion fuels our collaborative and industrious culture. But hey, we're not all about work—monthly happy hours, weekly paid dinners, and leisurely coffee strolls through bustling downtown SF are just a taste of the fun we add to the mix.

OUR INTERVIEW PROCESS

This is our process for most of our roles, but sometimes stages are subject to change from time to time, we will definitely notify you of the change ahead of time.

Step 1: ✋ Chat with hiring manager - Charlotte - 30 mins

Step 2: 📙 Take home assignment - 2 days to complete  

Step 3: 💬 Technical interview - 45 mins

Step 4: 🗣️ Final interview - 1.5 hours

Brief Background Check and Reference Check 

COMPENSATION RANGE

12 to 17 lakhs plus equity 

Our company Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.