Senior Coordinator, Operations - Remote Position

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Job Description

Assists in the day-to-day operational activities of healthcare organizations by providing administrative support, managing data and documentation, and assisting with process execution. Ensures smooth operations, maintains accurate records, and supports the overall functioning of healthcare operations.Position Summary

• Operating as a website administrator - receiving, investigating, and making decisions on user access.
• Conducting outbound calls to provider offices and receiving inbound calls.
• Follow management-directed procedures and processes for all key operational tasks and responsibilities.
• Assist management with developing and producing key performance indicator reports to effectively measure progress against key work area targets and objectives.
• Provide support to operational staff with day-to-day inquiries to effectively contribute to the work area operational flow and productivity.

Required Qualifications

• 3 years of experience in a managed care, health care, pharmaceutical, or provider office setting
• 2 years of customer service experience
• 2 years of data entry experience
• Effective communication skills, both written and verbal.

Preferred Qualifications

• Detail oriented
• Ability to navigate between several healthcare products and types of work.
• Ability to research and quickly resolve issues in a fast-paced, high-volume environment.

Education

• High School Diploma; Associates degree preferred.

Pay Range

The typical pay range for this role is:$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS HealthWe anticipate the application window for this opening will close on: 12/25/2024Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.