Technician II - Fairway Green

TECHNICIAN II

Modernizing the Green Industry
Fairway Green is evoking value, pride, and trust for associates and customers alike. We provide recurring property services for customers with an end-to-end approach, re-imagining the customer and team experience by leveraging technology to create efficiencies and delight.

The goal:

Develop a scalable platform backed with an extraordinary team that will enable the company to grow organic revenue during periods of both economic expansion and contraction.

Are you ready to learn? (Entry Level)

As a Fairway Green Technician II, we will train you to provide exceptional and timely lawn/landscape applications to residential or commercial customers. Lawn Technicians do not need to have experience in lawn maintenance we will train you the Fairway Green way.

Using the latest technology, you will provide the best customer service experience by making timely lawn applications. Technicians will be groomed on products, services, communication skills, diagnosing, and correcting landscape problems. You will be trained on production, invoicing, sales, call log and many other landscape needs to provide a world-class customer service experience resulting in growth of the customer base and customer delight.

This position is focused on completing daily production goals. This position requires a valid driver's license.

Down to brass tacks...

1. Applies fertilizers and pesticides to lawns according to schedule, safety procedures, and label instructions.
2. Drives company vehicle to customer location.
3. Responds on a timely basis to customer requests for telephone and in-person service visits.
4. Completes required production forms and customer instructions.
5. Assists in sales to current customers through multiple channels.
6. Measures the lawn of potential customers to provide them with an accurate cost of lawn care service.
7. Performs a daily three-minute, 360-degree inspection of truck and equipment before taking the vehicle out on the road and upon return.
8. Completes production reports, new sales forms, customer invoice forms, daily vehicle inspection report, and cancel/skip notices as required daily.
9. Maintains vehicle and equipment through cleanliness, safety, and general maintenance.
10. Assists in maintaining the cleanliness of the facility.

What we need from you...

• High school diploma/GED or 6 months to 1-year related experience and/or training in agronomy or horticulture and/or customer service or equivalent combination of education and experience required
• License and/or certification as required by federal, state, or local government
• Valid, permanent driver's license from state of residence and a clean driving record per company standards are required. 

What makes you a good fit...

• Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence.
• Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Attention to detail
• Verbal and written communication skills
• Time management and organizational skills, including punctuality for on-time attendance

The job perks:

• Health Care
• Dental
• Retirement Plan (401k, IRA) Employer match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development
• Empowered Culture

The day to day...

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. An associate that is physically active, works indoors/outdoors, interacts with customers, and may be exposed to foreign substances (e.g., chemicals).

Regularly required to:

• Walk on uneven surfaces or climb stairs for an extended period of time
• Lift up to 50 lbs independently • Push and pull equipment

Occasionally required to:

• Stoop, kneel, crouch or crawl

Noise level

• Moderate to loud

Adverse Conditions

• Subject to outdoor weather conditions, which may include extreme cold, extreme heat, or wet conditions
• Subject to exposure to animals and insects
• Regularly exposed to chemicals using appropriate safety equipment
• Occasionally work near mechanical or moving parts

We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.