Customer Engagement Associate

Summary

~ Liderar el compromiso científico con sus expertos médicos. Implementar estrategias clínicas y educativas y responder a consultas médicas no solicitadas.

About the Role

Key Responsibilities

• Engage with Medical Experts (MEs) to educate on medical/scientific information
• Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support
• Develop and execute ME engagement plans to optimally prioritize and strategically engage MEs aligned with country strategy
• Respond to unsolicited requests for information from MEs
• Inform and shape medical strategy by collecting impactful insights from MEs
• Support Novartis clinical research programs, optimize trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations

Essential Requirements

• University degree, preferably with scientific background
• Confirmed experience in commercial roles within the pharmaceutical industry, preferably working with neurosciences products
• Solid understanding of private and public market working with high specialty products
• English proficiency
• Outstanding networking, collaboration, and communication skills
• Availability to travel up to 50% of the time

Benefits and rewards

Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Division
International

Business Unit
Innovative Medicines

Location
Chile

Site
Santiago

Company / Legal Entity
CL01 (FCRS = CL001) Novartis Chile S.A.

Functional Area
Research & Development

Job Type
Full time

Employment Type
Regular

Shift Work
No