Inside Sales SMB Representative eCommerce for Benelux Market

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

As an Inside Sales SMB Representative for Lenovo's E-commerce team focused on the Benelux market, you will drive sales of Lenovo products, services, and solutions to clients through a combination of inbound (queue-based) and outbound calls. This role involves uncovering opportunities, promoting the benefits of Lenovo's solutions, and positioning our products against the competition. As a sales representative, you'll develop strategic approaches to engage key clients, meet revenue goals, and support customer needs, all while being a knowledgeable champion of Lenovo's award-winning portfolio.

Key Responsibilities:

• Industry Knowledge & Product Expertise: Develop a comprehensive understanding of Lenovo's product portfolio and the IT industry to deliver customized solutions to clients.
• Sales Strategy Development: Create and implement effective sales strategies that meet both short- and long-term revenue objectives for the Benelux market.
• Outbound and Inbound Sales Focus: Drive sales through a balanced approach of inbound and outbound activities, targeting new leads and developing existing accounts.
• Full Sales Cycle Management: Oversee the end-to-end sales process, emphasizing up-selling and cross-selling Lenovo's products and services to maximize customer value.
• Client Relationship Building: Cultivate and maintain strong relationships with new and existing clients, aiming to enhance customer satisfaction and loyalty.
• Forecasting & Pipeline Development: Develop accurate weekly sales forecasts and maintain a strong pipeline to ensure revenue targets are met consistently.
• Customer Service Excellence: Deliver exceptional account support, providing timely follow-up, product information, and proactive customer service.
• Performance and Initiative Alignment: Engage in corporate initiatives, including weekly forecasting, opportunity management, and best practice sharing within the SMB community.

Qualifications:

• Educational Background: Bachelor's degree (BA/BS) or equivalent professional experience in a relevant field.
• Sales Experience: 4-5 years of successful experience in an inside sales role, ideally in a quota-carrying environment.
• Relationship & Communication Skills: Strong ability to establish and maintain client relationships, with excellent communication and negotiation skills.
• Proactivity & Goal Orientation: Ambitious, proactive, and goal-oriented, with a persuasive communication style and strong phone skills.
• Problem-Solving & Organizational Skills: Strong organizational and multitasking abilities, with excellent problem-solving skills.
• Quota Achievement: Proven success in meeting or exceeding revenue targets in a competitive sales environment.
• Language Proficiency: Native or fluent in Dutch, with strong business-level English skills; proficiency in an additional European language is a plus.
• Familiarity with E-commerce Sales: Understanding of the e-commerce landscape, particularly within the Benelux region, to effectively address diverse customer needs.

What We Offer:

• Life Insurance
• Meal Vouchers
• Employee Referral Bonus
• Lenovo and Motorola Product Discounts
• Employee Assistance Program (health, legal, and financial support)
• Access to Internal E-learning Development Platform for Continuous Learning

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Spain - Barcelona - Barcelona