Office Administrator

Key Accountabilities 

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees 

• Provides general administrative support such as expenses, access, printing, couriers, and calendars 

• Builds an engaging office environment through planning and coordinating communications, internal social events, gatherings, and activities 

• Controls internal and external supplies and resources such as supplies, furniture, food 

• Maintaining a safe environment and high hygiene standards in common work areas such as the reception, kitchen, storage and meeting areas 

• Coordinates with other administrative staff and service teams to support overflow work 

• Participates and is an engaged member of the local and regional administrative teams 

Knowledge  

• Some knowledge of the Architecture, Engineering, and Construction (AEC) services sector  

• Some administrative experience in a professional services environment  

• Organizational and Project management tools and best practices  

• Technical Proficiency of Microsoft Office Suite and Bluebeam Revu 

Skills 

• Critical Thinking 

• Active Listening 

• Coordination 

• Writing 

• Active Learning  

Behaviours 

• A high level of professionalism and courtesy that leaves a good impression and builds upon a solid reputation 

• Actively seeks to learn 

• Follows instructions 

• Detail Orientated 

• Effective communicator 

Behavioural Competencies  

• Client Focus 

• Collaboration 

• Innovation  

• Integrity 

• Sustainability 

Qualifications and Experience 

• 2-4 years of experience in an administrative role 

• University degree, college diploma in Administration/Business, Communications or related field preferred 

• Excellent verbal and written communication skills 

• Working knowledge of Deltek Vision and Newforma would be an asset 

Key Performance Indicators 

• Proactively identifies problems and finds solutions in day-to-day office operations 

• Office is organized and well prepared for operational needs 

• Networks and work closely with staff across the organization 

• Effective utilization of time 

• Completing commitments in an accurate and timely manner