Technical Project Manager, Salesforce

The application window will be open until at least January 6th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

As a Senior Technical Program Manager (TPM), you will work on projects related to Salesforce and Cloud based applications, brought forth by the Systems and Tools teams. You’ll launch new programs in response to internal team and customer needs, working from inception to the execution phase while fostering accountability and maintaining an open culture of giving and receiving feedback. You’ll have access to a suite of mobile applications (on both iOS and Android platforms), customer web-based portals, backend systems built on Salesforce, fiber management systems, customer agent and ticketing tools, and object storage services (OSS). Because of the variety of systems and tools you’ll use, you’ll have access to data that you’ll translate into recommendations, action plans, and presentations to internal stakeholders, helping GFiber to deliver projects on time and budget.

This role offers the unique opportunity to work in a fast growing business on industry leading platforms and technologies on the Salesforce platforms including Service and marketing clouds. GFiber is expanding in 6 states and growing its footprint in its existing markets as an industry leader in Fiber technologies and services. The role also lends to work with business teams in a fast paced environment and offers opportunities for working on industry leading SAS platforms and Google Cloud infrastructure. 

In this role, you'll:

• Initiate new programs and formulate product definition through interfacing with the product management teams. 
• Run sprints for the development teams and break down technical requirements into user stories and tasks.
• Manage various programs of work, engage teams and engineers, set the pace for development, deployment and delivery of cloud based software features. 
• Use technical judgment to drive project delivery, technology reviews, challenge proposals and build consensus.
• Serve as an escalation point for internal stakeholders while working with business stakeholders to define requirements and user stories.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
• 5 years experience working as a product owner or Technical Program Manager.
• Experience with solution architectures.
• Experience working with Salesforce and Cloud.

It's preferred if you have:

• Experience with software development.
• Ability to communicate and lead cross functional initiatives.
• Experience in working and drafting user stories.
• Experience in Salesforce Service and Marketing cloud
• Experience working with product teams to define features.

The US base salary range for this full-time position is between $185,000 - $203,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.