Bilingual Global Service Specialist-Multichannel(Spanish or Chinese/Mandarin Required)
Company
Charles Schwab
Location
Phoenix, AZ
Type
Full Time
Job Description
Salary: USD $42,400 - $60,000 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As an Gloabl Service Representative, your interactions with clients will be via phone, chat and email. You will work in a collaborative, fast-paced environment, to assist our international clients with customer service and trading. The relationships that you create and uphold will have direct impacts as you aid our clients to "Own their tomorrow".
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
Want more jobs like this?
Get jobs in Phoenix, AZ delivered to your inbox every week.
What you have
Required Qualifications:
- Must be able to read, write, and speak in Spanish or Chinese/Mandarin.
- FINRA Series 7 and 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time
- Outstanding customer service experience
- Well-developed and effective writing skills to establish trust and rapport with clients through written communication
Preferred Qualifications:
- Ability to engage clients via concurrent chats as well as email and phone
- Preferably 1-2 years of experience in Client Service, Financial Services and/or Brokerage Services with an emphasis in trading, engaging with clients in a proactive and consultative manner.
- Passion for trading and market knowledge; ability to proactively discuss trading topics and appropriate solutions with clients.
- Excellent interpersonal and written skills with a strong customer service focus are essential
- This department operates 24hrs a day, 5 days a week, so shift flexibility is highly preferred.
- A passion to continually learn, growing your knowledge in personal finance
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
Date Posted
01/21/2025
Views
0
Similar Jobs
Manager, IT Support - California Closets BC
Views in the last 30 days - 0
California Closets founded in 1978 is a leading custom storage solutions provider offering premium space management and exceptional service The compan...
View DetailsLead Shipping/Receiving - Magna International
Views in the last 30 days - 0
Magna offers an engaging and dynamic environment for employees to develop industryleading automotive technologies The company invests in its employees...
View DetailsBIM Coordinator - Larson Design Group
Views in the last 30 days - 0
Larson Design Group LDG is an awardwinning employeeowned Architecture Engineering and Consulting Firm They are expanding their team opening new office...
View DetailsClient Relations Manager - Ageless Mens Health
Views in the last 30 days - 0
Ageless Womens Health is seeking a Client Relations Manager to build and maintain patient relationships at their Scottsdale Arizona clinic The ideal c...
View DetailsLottery Fulfillment Associate, Retail - DraftKings
Views in the last 30 days - 0
The text describes an exciting job opportunity as an Operations Associate at a technology company DKNG specializing in sports and entertainment experi...
View DetailsStaff Accountant - Envita Medical Center
Views in the last 30 days - 0
A fastgrowing multientity medical organization is seeking a detailoriented Staff Accountant to support their accounting team The role involves managin...
View Details