Process Analyst

We are seeking a skilled Process Analyst to join our team and take the lead in optimizing processes on the ServiceNow platform, with a focus on security, audits, data privacy, and business continuity management.
The successful candidate should excel in driving process improvements, managing disaster recovery plans, and upholding data protection standards. This position demands strong analytical abilities, exceptional communication skills, and a comprehensive understanding of agile methodologies.
The remote option applies only to the Candidates who will be working from any location in Greece.

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Responsibilities

• Optimize processes related to ServiceNow platform security, audits, and data privacy
• Manage business continuity, disaster recovery, and backup planning
• Work with cross-functional teams to synchronize business goals with technical solutions
• Ensure compliance with security and data privacy regulations through regular audits and assessments
• Facilitate Scrum ceremonies to enhance team processes

Requirements

• Minimum 2 years of relevant experience in process analysis focused on ServiceNow platform and security
• Proficiency in business continuity management, disaster recovery, and data privacy
• Possession of ServiceNow Certified System Administrator certification or similar
• Demonstrated analytical and problem-solving abilities
• Proven communication skills and effectiveness in an agile environment

We offer

• For you:
  • Paid annual vacation
  • Paid sick leave days
  • Private health insurance
  • Stable income
  • Meal and home office compensation
• For your comfortable work:
  • Remote and hybrid work opportunities
  • Corporate laptop
  • Possibility to work on your own device
  • Free licensed software
  • Relocation opportunities
  • Free wellbeing activities
• For your growth:
  • Possibility to create a Personal Development Plan from the first day in the company
  • Free trainings for technical and soft skills
  • Free access to LinkedIn Learning platform
  • Free access to internal and external e-Libraries
  • Certification opportunities
  • Language courses
  • Internal technical and non-technical communities
  • Possibility to contribute in internal, opensource products

EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.