Quality Assurance Analyst with Arabic

Job Description

We are excited to announce that we are looking for a new member to join our social media project within Wipro Technologies. You will be working for a leading brand in the industry with a strong and diverse history, greeting your colleagues daily and working fully from our modern and pleasant office. Our future enthusiastic professionals will work in the field of Quality Audit. You will gain expertise in this domain, have the opportunity to work for one of the biggest brands in the industry and learn from talented individuals. Previous experience in Quality is a big plus.

What makes you special?

• Minimum 1+ years of Quality Assurance Programs experience.

• Advanced Arabic and English Language skills.

• Minimum of Baccalaureate Degree.

• Ability to work in fast and evolving workflows with eye for detail.

• Ability to maintain calm while meeting strict deadlines.

• Comfortably in exercising quality standards in ambiguous scenarios.

• Computer fluency and understanding the necessity of a data-driven approach.

What should I expect?

• Perform quality audits on internal and external specialists providing clients with advertising and sales support, as well as specialists working to bring prospective clients into the SMB's portfolio of advertisers.

• Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management.

• Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;

• Work closely & hand in hand with other departments to respond immediately to relevant quality-related needs;

• Participate in internal quality calibrations led by process owners.

• Participate in the development of quality inspection standards and continuously optimize the process and system platform.

What's in it for me?

Opportunity to work for a Top Employer!

• Extra annual leave days depending on the total tenure within Wipro.

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms.

• Medical subscription at Regina Maria plus special offers on first-degree family member subscriptions.

• Life insurance, covering extra medical services to be claimed (Groupama).

• Child Birth Allowance.

• Employee Assistance program.

• Monthly subscription Bookster - the first modern library for companies in Romania.

• Employee Referral Program with attractive incentive schemes.

• Relocation package: in case that you are not living in Bucharest, the company will offer you support in order to relocate to our office location.

• Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on a monthly basis depending on each employees' needs.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.