Senior Outreach Program Manager

Primary City/State:
Tucson, Arizona

Department Name:
Admin-NEU-Clinic

Work Shift:
Day

Job Category:
General Operations

Leadership careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you're looking to leverage your abilities - apply today.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year-round outdoor recreation. Tucson offers one-of-a-kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest-inspired dining.

This is a full-time position, scheduled Monday through Friday, 8am to 5pm, (Occasional weekend outreach activities as needed). The Senior Outreach Program Manager will work to promote and provide optimal care operations for cerebrovascular patients ( Stroke, Aneurysm and AVM) through coordination and liaison activities to the community agencies and outer lying facilities for which their facility is a referral center, develop outreach material and collateral for the stroke program, oversee the growth and development of program and work with current marketing team and maintains accountability for financial tracking of the program.

University Medical Group Join our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, teaching and excellent patient care.

POSITION SUMMARY
This position is responsible for the development of community outreach and education programs, operational and strategic planning, evaluation and assessment material, training and staff development, fundraising and budget planning, representation of assigned programs on community committees and professional organizations, written documentation, reports and compliance to specific funding sources. Creates programs and delivery systems which meet the needs of the community/service area.

CORE FUNCTIONS
1. Markets medical services and programs for target patient populations. Develops community education materials, marketing materials and other promotional materials and makes on-sight contacts to increase awareness of and referrals to target programs/services. Tracks and reports the results of marketing efforts. Works with internal constituents to provide branding opportunities for the programs/services.

2. Prepares, administers and maintains compliance with operating and capital budgets and achievement of financial performance. Plans, develops, and manage effective community program services. Establishes policies, systems, and procedures;

3. Develops and implements educational opportunities for physicians, nurses, ancillary staff, and outside medical services. Works with medical staff to identify needed programs and services. May assist with the development of other programs courses, and community medical education presentations.

4. May assist in developing and maintaining a pool of prospective donors with an interest in the work of the assigned program. Support fund raising and assists in the planning of fund raising programs and activities that support the programs. May seek and secure private or public grant funding and provide oversight of grant funded programs/projects.

5. Acts as the spokesperson and is responsible for all media relations and public relations activities of assigned programs. Becomes active in and represents the organization in professional organizations and community affairs.

6. Review contracts and commitments with senior management and corporate legal advisors as deemed appropriate.

7. Acts as a liaison between services staff, physicians, outside medical services, administration and referring facilities. Develops and maintains positive working relationships with professionals, national, state, and local associations; planning agencies; and related health agencies or groups, community agencies, co-workers and staff through personal contacts, written correspondence, phone calls and meetings. Serves on committees, task forces, and special project groups when necessary.

8. This position reports to an administrator or executive level position. Manages a budget and strategic, operating and marketing plans. Internal customers include but are not limited to employees, patients, and other directors and administrators at the local, regional, and corporate levels. External customers include practicing physicians, vendors, and a community, state, or regional area.

MINIMUM QUALIFICATIONS

Must possess knowledge and skills typically attained through completion of a Bachelor's Degree in business, marketing, nursing or other health-related field.

Must possess a valid driver's license and be eligible for coverage under the company auto insurance policy.

Must demonstrate abilities normally attained with three or more years of experience in program development, management and evaluation in a healthcare environment. Requires excellent interpersonal skills. This position can require extensive travel.

Requires excellent knowledge of commonly used office software.

PREFERRED QUALIFICATIONS

A Master's Degree in Nursing, Public Health, Business Administration, Health Administration (MSN, MPH, MBA, MHA) is strongly preferred. Also preferred are prior experience with program development, background/experience in the treatment/care of target patients, experience/knowledge of ICD9 coding for target procedures, etc., as well as related professional registrations and certifications.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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