Customer Sales Associate

Location:

Hybrid roles require role responsibilities to be performed in the office for a portion of the week, with an option to work remotely. You must be based within a 50-mile commuting distance of the specified office location: Phoenix, Arizona. Check out our office locations here.

What You'll Need

• ​​You have at least 3 years of experience in phone-based sales.
• Proven track record of success in meeting and exceeding sales goals.
• Ability to work in a fast-paced, entrepreneurial, and team environment.
• General technical proficiency with sales tracking software.
• This is designated as a hybrid role that currently works from our Phoenix Area office Tuesdays, Wednesdays, and Thursdays (subject to change) - with the other days of the week being "work from anywhere" days.

• When you are not working from the office, we expect that you have a good internet connection and access to a quiet work environment that is free of distractions.

This is a team that currently works 7 days a week from 6am - 6pm AZ time. You will be scheduled for a 5 day (8 hours / day) or 4 day (10 hours / day) work week and your shift is likely to include weekend days.

• We will do our best to accommodate scheduling preferences, but cannot guarantee that we will be able to every time. Shifts change on a regular basis, but with a 30 day notice.

Sales-driven and results-oriented. You thrive in a competitive environment, meet challenges head-on, and are motivated by achieving and exceeding sales targets. Picking up the phone to connect with customers energizes you.

Empathetic communicator. You possess exceptional listening skills and high emotional intelligence (EQ). You know how to uncover a customer's fears and hopes and align them with the best solutions.

Highly organized and detail-focused. Managing multiple tasks, platforms, and deadlines is second nature to you. Your precision ensures no ball is ever dropped.

Adaptable and coachable. You embrace feedback and change, continuously refining your skills and processes to stay ahead in a dynamic environment.

Team-oriented and dependable. You're a collaborative team player who steps up when needed, supporting colleagues and customers alike with reliability and enthusiasm.

About the Role

Are you driven by helping people navigate life's biggest decisions with confidence? Do you thrive on building trust, solving problems, and guiding customers through complex processes? If so, the Acquisition Experience Partner role at Opendoor offers a unique opportunity to be the empathetic and knowledgeable guide homeowners need as they explore their selling options.

This is more than a sales role-it's about delivering clarity and certainty to homeowners facing one of the most consequential financial and emotional transitions of their lives. You'll help customers compare the simplicity and reliability of Opendoor's cash offer with the risks and complexities of traditional home selling. You thrive in helping others navigate rare or highly complex transactions, taking ownership of your busy pipeline, and delivering life-changing experiences. The ideal candidate brings the professionalism and consultative approach expected in high-consideration transactions with a self-driven sales mindset where trust, expertise, and service delivery are paramount.

What You'll Do

• Be the trusted guide. Serve as the main point of contact for homeowners considering Opendoor's solutions, explaining their options with empathy and professionalism.
• Consult and sell. Understand customers' unique needs, overcome objections, and clearly communicate the value of Opendoor's offerings compared to traditional home-selling methods.
• Build meaningful connections. Engage customers via phone, video calls, email, and text, creating personalized and impactful interactions that inspire trust and confidence.
• Drive results. Proactively manage a pipeline of leads, ensuring customers stay on track and are fully supported throughout their transaction. Your goal: turn interest into action by driving conversions across multiple Opendoor products.
• Navigate complexity with ease. Manage timelines, handle shifting priorities, and collaborate across teams to deliver a seamless experience.
• Be there when it matters. Availability across various shifts, including evenings and weekends, ensures we meet customer needs on their schedule.

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position is $27.31 - $34.13 hourly. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific hourly range for the job location during the hiring process. The maximum starting rate offered for this position in Phoenix, Arizona is $31.44/hr. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.

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About Opendoor

Founded in 2014, Opendoor's mission is to power life's progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.

• To learn how we are reinventing the Real Estate industry check out our website.
• Hear about our culture directly from team members by visiting The Muse.
• Discover what we are building for our customers by reading our blog.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We're committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at [email protected].